Back

Family Hyundai

Tinley Park, IL

4.4
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,339 reviews

August 14, 2023

I was so pleased with my last visit to the dealer-ship to have my car worked on.I had an appointment-I was taken rite away.Brian went over everything so it was complete.. I needed wipers,Im glad he reminded More

by CAROLPARKS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schultz
Aug 15, 2023 -

Family Hyundai responded

Thank you, Carol, for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 14, 2023

Efficient service and friendly people. . Very comfortable waiting area. Very hard to get someone in service when you call. Many times you are told to call back and not even allowed to leave More

by BOBBEE160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 15, 2023 -

Family Hyundai responded

Thank you for your candid feedback. We will be sure to share your comments with the team. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai!

August 14, 2023

My car repair for the recall was not completed in a timely manner. Very unsatisfied! More

by KMURRAY1207
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 13, 2023

I have dealt with Mark for 15yrs. .My 3rd car and my husband 1st car..He was soo attentive and was very helpful through our whole process..My husband and I both bought cars. It was a g More

by DARLENEWALKER89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Darlene. We're glad to hear Mark delivered such a great experience!

August 12, 2023

Friendly atmosphere, no pressure sales. The vehicle sold itself. Hyundais recommended by friends and I was happy price More

by gwolf128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine DeWitt, Sonata Bartkus
Aug 14, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 12, 2023

Got my 3rd Santa Fe today and the experience was nothing less than amazing! PJ, Graham, Jason, Toni, Bob, and Courtney truely make you feel like family. With 3 Hyundai dealers significantly closer to me... More

by kuckelman.k2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Smith, Sonata Bartkus
Aug 14, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Santa Fe!

August 12, 2023

Family Hyundai is a great place to purchase a car. The staff is very helpful and courteous. I was pleased with the experience. More

by PUTNAM27
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 12, 2023

Really came through on service. Took care of my tire rotation without having to make an appointment. More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 12, 2023

It was crazy dropping off my Genesis GV70 in the morning and took much longer than I expected. There must have been 12 cars ahead of me waiting for the service department. I had to bring it in for maintenan More

by davisonmail
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear about the long wait and apologize for any inconvenience. We appreciate your business and hope you will give us another opportunity to serve you.

August 12, 2023

Mike M was great very helpful, I was able to describe my issue and he put my mind at ease. More

by s_wosinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Aug 14, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike and our team here at Family Hyundai.

...
128
...