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Family Hyundai
Tinley Park, IL
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,331 reviews
Verified Customer
June 11, 2023
Service was very good. The only thing I would suggest is that you let customers know about the 3.5 % charge when using a credit card at time of making appointment. This w The only thing I would suggest is that you let customers know about the 3.5 % charge when using a credit card at time of making appointment. This way, if wanted, customers can bring checkbook or money. More
by dorann80
Employees Worked With
Don’t know
June 11, 2023
The dealership is a very clean and updated place. But many cars from there and I would highly recommend them But many cars from there and I would highly recommend them More
by WHARZMA12
June 11, 2023
The car was there over a month. It took too long for the car to get repaired. The service personnel did not communicate with me to let me know what was happening with the vehicle, b It took too long for the car to get repaired. The service personnel did not communicate with me to let me know what was happening with the vehicle, but a good job was done on the vehicle. More
by victor.bidini
Employees Worked With
Christal
June 11, 2023
I was impressed that everyone I met was helpful,kind enjoyable and extremely professional. I will gladly recommend this dealership to others. enjoyable and extremely professional. I will gladly recommend this dealership to others. More
by Dschaffer
Employees Worked With
Other Employees :
I don’t recall the name of the lady at the desk
June 11, 2023
Terrible people, terrible product & even worse customer service. After almost 20 years of loyalty, my family & I will never return. service. After almost 20 years of loyalty, my family & I will never return. More
by TINAMRAGO
June 11, 2023
Awesome service this visit. The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine More
by Ireneski7
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
June 10, 2023
Adam, Jason, Kim, Maverick, and Robbie were all ready and willing to help make the stress of car buying an easy process, from the initial website inquiries to the test drive to the paperwork. willing to help make the stress of car buying an easy process, from the initial website inquiries to the test drive to the paperwork. More
by heather8910
June 09, 2023
Everyone was friendly and helpful. We love our new car and really appreciate the tutorial Larry gave us. We love our new car and really appreciate the tutorial Larry gave us. More
by KVOSS50
