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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
9,816 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,816 reviews

January 31, 2026

I love family Hyundai . They make sure they get you in and out . They also have snacks & hot coffee while you wait . They friendly in nice great work Family Hyundai More

by LATONYADAVIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2026

Everyone is always so nice and friendly. The wait time is very minimal and the service is well explained. I love that my SUV gets washed too. More

by Al & Mary Z.
Recommend Dealer
Yes
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Jan 31, 2026 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 31, 2026

Everyone is always so nice and friendly. The wait time is very minimal and the service is well explained. I love that my SUV gets washed too. More

by Al & Mary Z.
Recommend Dealer
Yes
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Jan 31, 2026 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2026

Colin always takes care of my car. He is very kind, I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department. More

by Nikki
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
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Jan 30, 2026 -

Nikki responded

Colin always takes care of my car. He is very kind. I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department.

Jan 30, 2026 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 30, 2026

All was great. Everything was explained on repairs. Rep was friendly and explained the charges. More

by Flicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember his name
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Jan 30, 2026 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 29, 2026

Friendly atmosphere Service rep appeared to be knowledgeable. Listened to my concerns, and answered my questions. More

by GLENCAM17
Recommend Dealer
Yes
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Jan 30, 2026 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2026

When I came in June 2024 for oil change I was down 3 qts of oil. I burned and added 4 qts of oil between June and Dec 2024. In Dec I started an oil consumption test. In Jan 2026 after 1000 miles I was told More

by Hyundai Tucson
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
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Jan 30, 2026 -

Family Hyundai responded

Thank you for your review. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help here at Family Hyundai!

January 29, 2026

Always great service, eager to help and a smile on everyone’s face which is why I picked this place More

by eegs57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2026

Experience was great from start to finish! Great staff and service during my time there purchasing my car. More

by NIKKI93081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah in sales
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Jan 29, 2026 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2026

Everything was excellent. The service rep Ken was very respectful of my time and ensured the vehicle would be finished in the time frame stated. More

by scottlupo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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Jan 29, 2026 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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