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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,756 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,756 reviews

March 06, 2024

I was respected the staff all friendly and was a quick exchange. Fantastic quick and friendly More

by VICSTEVEAA
Recommend Dealer
Yes
Employees Worked With
Ramy. He is fantastic. He deserves a raise! This was third time I worked with him to service my car and he has always gone above and beyond
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Mar 06, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 05, 2024

Had an appointment for an oil change and all routine maintenance went there. He came and inspected. My car told me how long and it was around that time. More

by DEBABSHER818
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember but Carl??
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Mar 05, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

Helpful
March 05, 2024

It was a very nice experience. My husband and I haven't punched a new car in a very long time. Ricky made the whole experience extremely comfortable. More

by OLIVE5748
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Gushi
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Mar 05, 2024 -

Family Hyundai responded

We are so glad that Ricky had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
March 05, 2024

Always helpful The entire service staff will always seems willing to help in anyway. I have never had a problem with service More

by BROSS3451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 05, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 04, 2024

Mike Major has been extremely helpful with explaining to me what they were going to do to solve my problem. More

by MUSTANGRDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman that answers the phone in the Service Dept was pleasant and helpful
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Mar 04, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

Helpful
March 03, 2024

All was great Service great waiting area great all employees top notch All very good no problems More

by RRESZEL
Recommend Dealer
Yes
Employees Worked With
Not sure all were great
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Mar 03, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Helpful
March 03, 2024

Professional, honest, kind. Only issue is it can sometimes be difficult to get an appointment More

by susansem
Recommend Dealer
Yes
Employees Worked With
Mike and Crystal
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Mar 03, 2024 -

Family Hyundai responded

Susan, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Crystal and don't hesitate to let us know if we can be of further assistance.

Helpful
March 03, 2024

I have bought three cars from Family and have never had a problem with Mr. Shorter or the service department. Mr. Shorter has been my sell person every time. The last time I was in and out with my new car wi More

by OTISDUNSON
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayweather Shorter
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Mar 03, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Helpful
March 03, 2024

They provide a good quick service. They keep me informed on any problems and answer any questions that I may have. More

by STEVEKLINCKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 03, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Steve, and don't hesitate to let us know if we can be of further assistance.

Helpful
March 03, 2024

Giovanni is responsive, personable, honest and looking out for the best interest of the customer. More

by abuick2
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Saldana
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Mar 03, 2024 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Giovanni and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
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