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Family Hyundai

Tinley Park, IL

4.4
8,770 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,771 reviews

October 27, 2022

Excellent. No doubt to evaluate as a best dealer. Good suggestion, good care, and good work. More

by RYOT0124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Family Hyundai responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 27, 2022

Very satisfied with my recent service appointment. I discussed the issue with (Tom) my service advisor and we came up with a plan to address my issue. The work was them completed as expected by our di More

by scz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 28, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Tom and the team, and for taking the time to leave us this wonderful feedback!

October 27, 2022

Colin was excellent and very nice to work with. The service was done and they did test before we picked up car. Colin made sure to communicate with me! More

by CAHAVELKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 27, 2022

Need more comfortable chairs in waiting area and more loaner vehicles for customers when longer periods of time needed for work to be completed. More

by KARENJARZYNA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Karen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2022

I bought my car there Saturday, best experience I ever had at a dealership..everyone was great, friendly and very helpful ...very satisfied More

by RONALD.BROWN9237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Oct 26, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

October 26, 2022

I wish I could have negotiated the price of the car but told no unless military or front line More

by italian7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Oct 26, 2022 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 25, 2022

Excellent customer service the majority of the time and the warm welcoming atmosphere. Great work. More

by Lovell Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Oct 25, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 25, 2022

Crystal was absolutely amazing I will only work with her when i come into service. More

by CD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRYSTAL DURAN
Oct 26, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Crystal and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2022

My experience at Family Hyundai was the shortest time to get in a new car. Everyone was nice and quick. This my fourth time buying a car from Family Hyundai and by far the best Thank you More

by STEVENKLINCKMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience, Steven! We sincerely value your business and look forward to your next visit.

October 24, 2022

I really appreciate Rickey Gushi. Very pleasant person, he always shows concern for his customers. And a thank you to Tom Salin for servicing my car. More

by MICKEYMAC48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 25, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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