Back

Family Hyundai

Tinley Park, IL

4.4
9,284 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,284 reviews

October 06, 2022

Mike was great and great service done fast and thanks for the car wash ,thanks More

by CARRBEAR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and the team met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

October 06, 2022

My car was burning oil so I was advised to do and “engine soak” to help fix the issue (which cost me $400). Not only did it not help the matter but my car is now burning oil at almost twice the rate as befor More

by jtk99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Oct 18, 2022 -

jtk99 responded

I’m just a bit turned off and upset by the fact that Hyundai is aware of the issue/defect with their engines burning oil. Then after following the recommendation to do the engine soak, it made the situation worse. I understand that Hyundai WAS replacing engines with these issues for cars with the original owners but apparently not anymore? But no fault to the service tech Colin, he was just following company procedures/policy and has always been friendly and professional.

October 06, 2022

I was in for a 90k mile maintenance, My service adviser Colin explained to me that 90k is the same as the 30k plus coolant flush. The work was done ahead of the promised time and the car was cleaned both i More

by YIFEIJASKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 06, 2022

My service representative Colin, goes the extra mile in delivering Customer Service. Mrs. Brewer-Baker More

by LEARNATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2022

From beginning to end extremely pleasant and informative. I even had to add a service that wasn’t scheduled and the gentleman whose name I can’t remember was super helpful! He also told me 2 hour wait but it More

by Latrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Oct 07, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 06, 2022

Bryan was very professional and helpful throughout the whole visit. Couldn't have gone any better. More

by msager211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Schultz
Oct 07, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2022

No price haggling, paid sticker price and received fair amount for two cars from trade. More

by K_ABNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

October 05, 2022

I brought my car in for a tire rotation and left out with a new car, I’m loving my car, it’s my dream car thanks Larry keep up the awesome work . More

by LOCS2ME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The God Father of Hyndai
Oct 05, 2022 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Larry, Al, and Colin. It was a pleasure having you at the dealership. We appreciate your review!

October 05, 2022

Very nice and helpful. We definitely recommend to sll our friends and family . Love my new car More

by MITRAFALLAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Oct 06, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 05, 2022

Very knowledgeable and personable people to deal with. Everyone had a smile on their face and were friendly. More

by PAM28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Casey, Joe Panici
Oct 06, 2022 -

Family Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

...
262
...