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Family Hyundai
Tinley Park, IL
8,712 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,712 reviews
June 01, 2022
Above and Beyond what the warranty issue and I was even the second owner of the car. Can't speak highly enough for the service. It took a while and shipping is crazy right now. They did everything they cou the second owner of the car. Can't speak highly enough for the service. It took a while and shipping is crazy right now. They did everything they could to take care of me. I highly recommend More
by FC
Verified CustomerEmployees Worked With
Helpful June 01, 2022
Excellent service, convenient knowledgeable. I am always notified of appointments and services in need of. I am always notified of appointments and services in need of. More
by CINLAP4
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
June 01, 2022
Always have had excellent service so far. Have purchased four vehicles though the years at this dealership. Have purchased four vehicles though the years at this dealership. More
by Goofus241
May 31, 2022
TJ the Service Director, is absolutely amazing! Takes the time to listen and promptly work on the issue at hand. Kept us in the loop during the whole time our car was being serviced, and assured we Takes the time to listen and promptly work on the issue at hand. Kept us in the loop during the whole time our car was being serviced, and assured we where happy and safe when we left with our car! Thank you, TJ!!! We appreciate all that you did, and will continue to recommend others to your facility! Great SERVICE!! Thank you again!! MR and PR More
by theramosfam
Employees Worked With
May 30, 2022
The service center does a poor job of communication, and wants you to pay for everything even when you have a protection plan. it’s just a way to get out of unnecessary money. wants you to pay for everything even when you have a protection plan. it’s just a way to get out of unnecessary money. More
by TAYLORNEWSOM3
Employees Worked With
Brian
May 30, 2022
I wasn't planning on purchasing a vehicle but I saw the Santa Cruz and the sales staff was outstanding. Everyone was very helpful and they truly worked to make my experience positive. I was also impresse Santa Cruz and the sales staff was outstanding. Everyone was very helpful and they truly worked to make my experience positive. I was also impressed at how quickly they worked with the limited time I had available to purchase a car. More
by ajebensjr
May 29, 2022
Very good service as always. I needed a lot of work done and a driver took me to and picked me up from the mall so I did not have to wait at the dealership. I needed a lot of work done and a driver took me to and picked me up from the mall so I did not have to wait at the dealership. More
by Paulbrackman
Employees Worked With
Tom Salin
May 29, 2022
I did not have an appointment. He told me I could be there all day. I was okay with that. An hour later my oil change was complete. Everyone was nice and accommodating. I enjoy co He told me I could be there all day. I was okay with that. An hour later my oil change was complete. Everyone was nice and accommodating. I enjoy coming to this location. More
by bediako1922
Employees Worked With
Not sure of name
May 28, 2022
Mike Major always treats me well and keeps me informed as to when any specific service is required sooner rather than later. to when any specific service is required sooner rather than later. More
by HankM
Employees Worked With
May 28, 2022
Excelllan service the shuttle driver Frank is awesome guy I have been this dealer for 25! Years I have been this dealer for 25! Years More
by nshakir13
Employees Worked With
Other Employees :
Tom Salin, Joe Panici, Eric Kratschmer, Sonata Bartkus
