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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,356 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,356 reviews

December 09, 2024

Mayweather was very helpful, he answered my questions clearly and was able to locate the color I wanted for my car, he also helped me set up my phone app and showed me the key functions and uses of the a More

by ZAVALA7097
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 09, 2024

Ken and the service team have been great. Kept us up to date on last service which required a loaner and parts from Korea. Communication was great. More

by HESSLAU93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service
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Dec 09, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Kenn and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2024

Carlos was great. We were in and out in 20 minutes. Very well run operation. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business, Paul, and hope to see you again soon!

December 08, 2024

I originally purchased my car here and has returned back many times for any repairs and maintenance. The majority of the staff has been very friendly. More

by brantd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 07, 2024

They were so professional so helpful. They got the job done. Any issues with my car explained everything to me. More

by KELLYKOLODZIEJCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geo
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Dec 08, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business, Kelly, and hope to see you again soon!

December 06, 2024

Great place to go. The people are very nice and helpful. They get me in and out quickly for service. More

by ojp5505
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 05, 2024

Normally I’m in and out for oil change with an hour or so. This time it was almost 2 hours and the guy who checked me in was hard to find. I realize you are busy and probably short handed, but I was a li More

by SGULLICKS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Dec 06, 2024 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit and apologize for any inconvenience. Thank you for bringing it to our attention! We value your business and hope you will give us another opportunity to serve you.

December 04, 2024

They had the car with the features I wanted. Ricky was pleasant and knowledgeable. Walked me through features More

by linda.Linda dawson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Family Hyundai responded

Thank you for sharing your experience with us, Linda! We're happy to hear it went well and truly appreciate your feedback.

December 04, 2024

I love the dealership and its professional way of making you feel comfortable and truly a part of their family! The waiting room is always clean and comfortable as well . More

by Ppoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

December 03, 2024

Everyone was friendly and professional. I am happy with my experience . I just wish I lived closer More

by linda.Linda dawson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Linda, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

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