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Family Hyundai

Tinley Park, IL

4.4
9,272 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,272 reviews

February 27, 2022

Muy buen servicio gracias por todo se los agradezco su allude y su buen trato More

by GABRIELBECERRA935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 28, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 27, 2022

Everyone is so helpful and friendly, I am truly happy with everything! Would definitely be a return customer. More

by AMELIAALLEN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Feb 28, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 26, 2022

Friendly staff. Made the process fast and easy and there for any questions. Would recommend! More

by danielle.widelski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Family Hyundai responded

Danielle, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 26, 2022

I've been trying to get an oil change for months. The Hyundai app disables the oil change option. Trying to schedule an appointment was horrible. I have a lease and don't ever want another Hyundai More

by jaibgee
Recommend Dealer
No
Employees Worked With
I don't know
Mar 16, 2022 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 26, 2022

The manager Jason Lecowiczh was very rude,disrespectful and extremly unprofessional. It made our purchase extremely unpleasant even the other 2 employees Scott and Octavein were very nice. Because of him I More

by Flavi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavien Johnson
Mar 16, 2022 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 26, 2022

Brian was great to deal and provided great service. The only thing is the dealership is so busy it takes 2 months to get an appointment. Don't understand why it takes so long these days. More

by LAURAGIIOSA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian in service
Feb 28, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 26, 2022

Well, I like Hyundai and they take good care of my car along with helping me to get the car of my dreams. From the 1st car I got from the car I have now. So thank you Hyundai and keep up the good word. More

by abell6787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Eric Kratschmer, Chris Powers
Feb 28, 2022 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 26, 2022

I'm concerned about the oil consumption test they are performing on my vehicle at this time. WILL IT BE ON THE UP AND UP?? More

by mabs36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Family Hyundai responded

Our goal is to make sure everyone who walks through the door leaves happy. Please give us a call if you have questions. Thank you for choosing Family Hyundai!

February 26, 2022

Painless experience. Everything including all paperwork and car features were explained perfectly. Everyone was very friendly. More

by mijs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Feb 28, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 26, 2022

They are very friendly, and they listen to the problems that you might have with your vehicle. More

by Danieljohnson2836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai, Daniel! Please let us know if we can be of any more assistance!

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