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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,269 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,269 reviews

April 24, 2025

Everyone we worked with was very helpful, polite and professional! From the sales team to the service team we were very satisfied! More

by cathngino2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike from finance
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Apr 24, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2025

Excellent service, really look after customers they take care of you and your vehicle and they do it right the first time More

by ronok3175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2025

Great experience in and out Waiting area nice clean and comfortable. Wait time was less than 2 hours. More

by YOUNG9646
Recommend Dealer
Yes
Employees Worked With
I think her name was Jo
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Apr 24, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2025

in and out. No problems. The service tech who's name I don't remember (want to say Mike but not sure was very helpful and connected my phone to the car which was More

by YOUNG9646
Recommend Dealer
Yes
Employees Worked With
Dr
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Apr 24, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are happy that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 24, 2025

He sold me a CRAPPY ? ? Used Car with a BAD ENGINE!!!! The Car BAD More

by MONSON_D
Recommend Dealer
No
Employees Worked With
OSA
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Apr 27, 2025 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 24, 2025

Takes a long time to actually buy the car. They were friendly enough, but am disappointed that we were told we would get free car washes, now told unless we go through our salesman they only d More

by tsplayt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 23, 2025

Love the car. Just don’t like to have to be there for over 5 hours. More

by CLASSICFLORALS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 23, 2025

They all where great and very helpful they answered all my questions and concerns as well as friendly More

by sirandydpgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 22, 2025

Family Hyundai was extremely proficient in handling my car repairs and the process of getting a loaner car was seamless. From purchasing the vehicle to now getting the engine fixed, I couldn't recommend F More

by mjmehalek22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 22, 2025

Fast and friendly service. All repair suggestions were explained in detail. Scheduling appointment was easy. I booked several weeks in advance More

by JESSY110789
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
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Apr 22, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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