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Family Hyundai
Tinley Park, IL
9,308 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,308 reviews
May 24, 2025
Everything was great went in for an oil change and that was it everything was fine was it everything was fine More
by MIKEHAMMAD7
Verified CustomerEmployees Worked With
May 23, 2025
The service manager is rude one day they say the car covered under warranty after 3 business days they told it’s not covered under warranty I’m not buying Hyundai the worst customer service ever covered under warranty after 3 business days they told it’s not covered under warranty I’m not buying Hyundai the worst customer service ever More
by SANADY666
May 23, 2025
They are great they don't let you leave without trying to get your vehicle in good working condition. get your vehicle in good working condition. More
by NANN2002
Employees Worked With
May 21, 2025
3rd Hyundai purchased from Family. Love working with these guys and them working with me to get me in the Palisade I wanted Love working with these guys and them working with me to get me in the Palisade I wanted More
by twinkster14
May 21, 2025
Experienced, Great customer Service skills. Relatable and very helpful. Takes his time and listens to his customers. Relatable and very helpful. Takes his time and listens to his customers. More
by BBBCAMACHO
May 21, 2025
Ken is always a pleasure to work with and is always on top of his job.everytime we going in with our vehicles for our buisness we make sure to request for Ken. He is very informative and keeps us up to da top of his job.everytime we going in with our vehicles for our buisness we make sure to request for Ken. He is very informative and keeps us up to date on all work being done and completed. More
by Kaitlincoglianese03
Employees Worked With
Kenneth
May 20, 2025
Family Hyundai has been in our family since 1999 when he bought our college bound daughter her first new car. We have loved the service ever since and will keep coming back. In today’s society people fo bought our college bound daughter her first new car. We have loved the service ever since and will keep coming back. In today’s society people forget to be kind, smile and just be nice. Family Hyundai wear the crown for their service and hospitality. More
by JACKIE.SMITH4
Employees Worked With
May 17, 2025
Family Hyundai is one of a kind. Good people that smile and treat me right. Consistent quality service from day one. Been coming since 2011. I have referred every level of people to Good people that smile and treat me right. Consistent quality service from day one. Been coming since 2011. I have referred every level of people to refer because of my treatment there. Family, friends and coworkers.. More
by solidiphi3
May 16, 2025
I had new tires put on my car and I was there for 5 hours. I wish there would have been better communication from the person who handled my appt. That was a very long time to be there. Collin was gre hours. I wish there would have been better communication from the person who handled my appt. That was a very long time to be there. Collin was great and kept trying to help. All of the rest of the service personnel were great!! More
by J_Bicek
May 15, 2025
Service service writer was very friendly very cordial answered all of my questions very I was very happy with the service. Thank you. answered all of my questions very I was very happy with the service. Thank you. More
by JCOOKIES16
