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Family Hyundai
Tinley Park, IL
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,329 reviews
September 12, 2024
Service was fast and relive the problem . . the service agent was very courteous and called to keep me informed of service . the service agent was very courteous and called to keep me informed of service More
by DIANEBROWN1011
Verified CustomerEmployees Worked With
September 12, 2024
I came in with engine trouble, Too independent mechanics Verified that there were metal filings in my oil. The technicians' at family Hyundai, Got my car performing better, but we're unable to find.We have Verified that there were metal filings in my oil. The technicians' at family Hyundai, Got my car performing better, but we're unable to find.We have to any metal debris. I had to pay for an oil change to verify work at the engine was working properly. I was assured that the engine suffered no damage, Add no debris was found in the oil. But now i'm just in a wait and see position to see if the problem returns in the future. However, if it does, it is likely, my car will no longer be underwarranty. The technicians and specialists at family hyundai did not seem too Care about my concerns. More
by Jldahlin
Employees Worked With
September 10, 2024
The man who helped me was informative and friendly Service was quick. I would go back. Service was quick. I would go back. More
by MARCIA.CAUSLEY
September 10, 2024
Very courtteous and professional. Explained everything prior to the work being done and work was completed in 2hrs like they promised. Would definitely do business with them again. Explained everything prior to the work being done and work was completed in 2hrs like they promised. Would definitely do business with them again. More
by davegambon
Employees Worked With
September 07, 2024
Very helpful. The salesman listened to what I wanted and did not try to sell me something else. Everyone I spoke with was very courteous. I would highly recommend The salesman listened to what I wanted and did not try to sell me something else. Everyone I spoke with was very courteous. I would highly recommend this dealership. More
by helenadkins21
Employees Worked With
Tyler Conrad
September 07, 2024
The service I received was great as always, I was in and out faster then expected. Thanks Ken and Mike out faster then expected. Thanks Ken and Mike More
by Marc D
Employees Worked With
September 06, 2024
Very helpful with car and answer all our questions. Mr Saldana to all my friend. Mr Saldana to all my friend. More
by TONY_HANEY
Employees Worked With
September 06, 2024
This dealership was nice and explained everything with detail. Hatam was very friendly and the issues I had will be addressed detail. Hatam was very friendly and the issues I had will be addressed More
by charsettakenniel
September 06, 2024
Ive had my car in there at least 4xs for a oil consumption test. Motor is garbage and still won’t replace motor. There is a memo out there that the motors 2015-2019 were shot. Why am i going thru consumption test. Motor is garbage and still won’t replace motor. There is a memo out there that the motors 2015-2019 were shot. Why am i going thru this? It should of been replaced. Almost 3qts low over 3000 miles More
by Jason
Employees Worked With
Matt Casey
