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Family Hyundai
Tinley Park, IL
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,329 reviews
July 10, 2024
While I believe they knew what the issue was with my car, I don’t believe I was told the whole story at the beginning of our discussions. Also they started off with a high estimate, followed by an option to I don’t believe I was told the whole story at the beginning of our discussions. Also they started off with a high estimate, followed by an option to trade in my car, followed by an even higher estimate, when my car ended up being fixed at a very nominal amount, not thousands. There was a lot of miscommunication about what happened and who was responsible. Also tho my car was tied up for nearly a week, there was no offer of a loaner car or even where I could go for a rental. More
by SKL509
Verified CustomerEmployees Worked With
July 10, 2024
Dropping off the car is always a nightmare. ..so crowded. Repair was fine. However, I really don't appreciate paying a credit card 3.5% fee on top of your $180/hour labor rate. You guys want a g ..so crowded. Repair was fine. However, I really don't appreciate paying a credit card 3.5% fee on top of your $180/hour labor rate. You guys want a gratuity too? More
by Andy Boyce
Employees Worked With
Other Employees :
No clue
July 09, 2024
We waited 45 minutes in the driver before a service tech came to check us in. Our appointment was on a Monday, we assumed it would not be that busy. Tech told us it would take one hour for our tune-up and came to check us in. Our appointment was on a Monday, we assumed it would not be that busy. Tech told us it would take one hour for our tune-up and it took exactly one hour. More
by JMRBROGAN25
Employees Worked With
July 09, 2024
Service has gotten much better. Wait time was very short. Jo Ana was very friendly and efficient. Wait time was very short. Jo Ana was very friendly and efficient. More
by BEARS.FAN125
Employees Worked With
July 09, 2024
He is awesome very informative and patient this is my third car form Maywether and I appreciate his business and concerns with me third car form Maywether and I appreciate his business and concerns with me More
by GILL.CANDICE
Employees Worked With
Other Employees :
Austin Osabuohien, Chris Powers
July 08, 2024
I met with Mark a couple times over a few months trying to decide if I was ready to buy a new car. He was very patient, I never felt pressured. He made it a great experience to decide if I was ready to buy a new car. He was very patient, I never felt pressured. He made it a great experience More
by LHICKEY23
Employees Worked With
July 07, 2024
The service I received was exceptional, the service man Ken was kind and concise through the entire process from start to finish. The work that was performed by the technician was very professional. Ken was kind and concise through the entire process from start to finish. The work that was performed by the technician was very professional. More
by aj-bradford
Employees Worked With
Ken in service dept.
July 07, 2024
No issues, the transaction went smoothly. I have no complaints, The gentleman I dealt with was very professional. I have no complaints, The gentleman I dealt with was very professional. More
by PDA563
Employees Worked With
July 05, 2024
Jose was very helpful in helping me find my new car. His knowledge of this car was very refreshing. It is great to have a salesman who will go out of their way to help a customer. His knowledge of this car was very refreshing. It is great to have a salesman who will go out of their way to help a customer. More
by PBYRNE56
July 05, 2024
Adam was very helpful and professional. It was an outstanding experience. Everything was great and I am very satisified. It was an outstanding experience. Everything was great and I am very satisified. More
by SINSKI2
Employees Worked With
