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Family Hyundai
Tinley Park, IL
9,324 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,324 reviews
May 07, 2024
Had prompt courteous service by Ken. I am disappointed in my Azera, 64000 miles and the transmission goes out. Might be enough to make me consider another maker. I am disappointed in my Azera, 64000 miles and the transmission goes out. Might be enough to make me consider another maker. More
by SASORLAND@comcast.net
Verified CustomerEmployees Worked With
I think it was Kevin or Ken
May 07, 2024
Everyone there was extremely helpful, friendly and knowledgeable. They made buying a car s lot easier. knowledgeable. They made buying a car s lot easier. More
by LARAE52
May 06, 2024
The staff is always friendly and courteous. There's no other dealer I'd rather take my vehicle to. Thank you! There's no other dealer I'd rather take my vehicle to. Thank you! More
by CHRISJEAN66
May 06, 2024
I was provided with great customer service and he was very helpful and patient with me! very helpful and patient with me! More
by LAKEISHA3620
Employees Worked With
May 05, 2024
I am very familiar with the dealership because this is my 2nd purchase here. The process with both reps was great. 2nd purchase here. The process with both reps was great. More
by YVONNE.2009
May 05, 2024
Best experience EVER! !!! Jose was the best and so down the earth and not pushy at all! !!! Jose was the best and so down the earth and not pushy at all! More
by LELASALINAS
May 03, 2024
Not happy at all with the service I received this time; they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offer they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offered a loaner vehicle to get home and I live in Chicago, nor was I offered a loaner vehicle to get back and forth to work and to me that should be standard operating procedures. What I was exposed to while taking the El with the CTA was very very dangerous and taking an Uber got to be too expensive. When I spoke to one of my coworkers about this issue, he informed me that he always gets a loaner, no matter what dealership he goes to if he had to leave his car; he also stated that he had NEVER asked for a loaner it’s automatically given to him if they keep his car. He was very surprised to hear that not only I but my son and my daughter are NEVER OFFERED A LOANER. I told them that there is a reason for this, that there is an underlining DOUBLE STANDARD because he’s WHITE and we are BLACK. I’ve bought to vehicles with Hyundai and should be awarded the same courtesy given others to get a loaner with my is kept for almost a week. The dealership needs to do a better job at addressing this issue in my honest opinion….! More
by Pastor Darnell B. Ford
May 03, 2024
I knew the car I wanted , the Tucson Hybrid. I knew the color I wanted , the shimmering silver . Got exactly what I wanted I knew the color I wanted , the shimmering silver . Got exactly what I wanted More
by KSTABB
