Ferman BMW

Excellent dealership, Tom Berges was my client advisor and knocked it out of the park. Super responsive and friendly and kept me updated along the build process. The tech that helped setup my new car was and knocked it out of the park. Super responsive and friendly and kept me updated along the build process. The tech that helped setup my new car was very friendly and fun to talk to, everyone made me feel comfortable during the buying process. Most finance departments in the area are pushy but Ferman BMW’s finance department did a great job of presenting me my options and helping me to figure out what the best option was for ME. Ferman BMW earned a lifetime customer. More

Handled a complex transaction very well. Much done over the phone. People we very good. Much done over the phone. People we very good. More

All employees were very friendly and knowledgeable. I had a great experience and would highly recommend. I had a great experience and would highly recommend. More

In Tune With Your Needs For Service. Always A Smile On Their face When Goong Over Your Vehicles Needs. Very Repectful. My Service Adviser Sal Is Definitely A Gem At Ferman BMW. Always A Smile On Their face When Goong Over Your Vehicles Needs. Very Repectful. My Service Adviser Sal Is Definitely A Gem At Ferman BMW. More

Great experience! Mario, Doug, and Aaron were awesome. Got us in and out quickly.Everyone was helpful from the moment we walked through the doors. Mario, Doug, and Aaron were awesome. Got us in and out quickly.Everyone was helpful from the moment we walked through the doors. More

Purchasing my vehicle at Ferman with Tom Berges was the best experience. He was great to work with and goes the extra mile for his clients. best experience. He was great to work with and goes the extra mile for his clients. More

I’ve been to the dealership twice - Everything went according to plan. Nick and all staff highly professional and friendly. I will utilize their services as needed and would highly recommend their se according to plan. Nick and all staff highly professional and friendly. I will utilize their services as needed and would highly recommend their services. More

Could not complete the job and wanted me to go to a locksmith and have their key programmed to my car which did not make sense. I bought the key from them. It cost 467 to tow the car to them and 467 to locksmith and have their key programmed to my car which did not make sense. I bought the key from them. It cost 467 to tow the car to them and 467 to tow it back sense they could not complete the job. The manager of service seems racist down talking me. He tried to make me seem like a liar when his employee told me they can program the key and when thry could not to come get a refund.Yes I'm black. I don't recommend this place. They will try to upsale you for things you don't need. I came due to me.losing my key they were suppose to program me a new key ended up trying to sale me a cas system and another new key. Remind you there is nothing wrong with my cas before i brought it in the guy from parts was understanding and he was great. He seen what they were trying to do and he helped me. Just beware. More

The showroom was very clean, nice and large! I was also very happy with the way I was treated. You definitely feel like you matter there. I was also very happy with the way I was treated. You definitely feel like you matter there. More

Very friendly and patient, service advisor would keep me updated through out the time my vehicle was in their shop. updated through out the time my vehicle was in their shop. More