Ferman BMW

Repaired uncommon problem for me. Work well done. Kept me well informed. Will take future service needs to them. Highly recommended. Work well done. Kept me well informed. Will take future service needs to them. Highly recommended. More

The other morning, I had no intention to replace my BMW 128i, yet as the repair bill grew, a new vehicle became inevitable. Dan McDonald was so gracious, informative, and respectful of my lack of preparedn 128i, yet as the repair bill grew, a new vehicle became inevitable. Dan McDonald was so gracious, informative, and respectful of my lack of preparedness for this shift. Dan methodically guided me (and my husband) through the benefits and attributes of the 230i Turbo He gave me an opportunity to really experience the car, and the test drive , so that I would feel comfortable with the new features and ride. Dan then took the time to introduce us to Doug Radeker, staff Genius, who proceeded to again guide us through the computer system and special features of the car that we were interested in purchasing. Dan and Doug were a seemless team, dedicated to helping, we the consumers gain the comfort we needed to make our decision while doing their job very professionally- there was no pressure, our double- talk, just good feasible information to help us gain comfort moving forward. We were very grateful to Dan & Doug, for there time that night, and in the ensuing days to provide us with a very satisfying purchase-trade-in experience. We are very grateful to both gentlemen and will recommend Dan McDonald to others interested in buying a vehicle in the future. More

The dealership did a great job working with me to purchase a vehicle. They even delivered the vehicle to me. purchase a vehicle. They even delivered the vehicle to me. More

Good staff . Prompt and courteous service! Willing to drive few extra miles for Ferman kinda service. Thank you. Prompt and courteous service! Willing to drive few extra miles for Ferman kinda service. Thank you. More

Excellent service as always. My rep is the best and takes care of me . Thank you My rep is the best and takes care of me . Thank you More

Mary Keller and Ferman BMW are excellent. This is our 15th BMW from the dealership. On a rating of 1 -10 with 10 being the best, they are an 11!!!! From Karl the Scott to the Genius’s This is our 15th BMW from the dealership. On a rating of 1 -10 with 10 being the best, they are an 11!!!! From Karl the Scott to the Genius’s to Sal in service, all top notch. THANK YOU TEAM!!!!! More

My salesperson was knowledgeable and the purchase process was super easy. I’m very busy and appreciated the digital process was super easy. I’m very busy and appreciated the digital process More

Steven made this the best possible experience. He was knowledgeable, courteous, efficient and so nice. I bought from out of state and the entire team made sure the process was quick and easy. I hi He was knowledgeable, courteous, efficient and so nice. I bought from out of state and the entire team made sure the process was quick and easy. I highly recommend Steven to anyone who wants a fantastic car buying experience. More

Limited contact, would’ve preferred more. Stick shift was loose when I got car back Stick shift was loose when I got car back More

The level of service I was provided was the best experience I’ve had at any dealership. My service rep Sal was amazing. He provided an exact quote for the work and the exact time my car would be com experience I’ve had at any dealership. My service rep Sal was amazing. He provided an exact quote for the work and the exact time my car would be completed. I couldn’t be more pleased! More