Ferman BMW

Very professional and no hard sell to add additional work. Everyone was friendly and the coffee was great . Waited for the oil change and it was done within a reasonable time. work. Everyone was friendly and the coffee was great . Waited for the oil change and it was done within a reasonable time. More

I was very impressed with Mario. He is knowledgeable and cares. Mario was very helpful with the whole process. I will recommend him to anyone interested in a new BMW. cares. Mario was very helpful with the whole process. I will recommend him to anyone interested in a new BMW. More

Very friendly and easy going used car sale process. A very pleasant experience. Would definitely recommend Ferman BMW to anyone I know interested in any new or used vehicles. very pleasant experience. Would definitely recommend Ferman BMW to anyone I know interested in any new or used vehicles. More

Great C.S. by Mario and Jared.Thank you very much for Great C.S. by Mario and Jared. Thank you very much for your service, I appreciate you time and patience and for your help for me to get the best deal Great C.S. by Mario and Jared. Thank you very much for your service, I appreciate you time and patience and for your help for me to get the best deal. More

It is an excellent dealership, great staff. Mr David was exceptional super patient with us and not the usual pushy sales person. I particularly liked the cleanliness of the dealership and the stafff was fo exceptional super patient with us and not the usual pushy sales person. I particularly liked the cleanliness of the dealership and the stafff was following covid protocols of masking. More

The sales process was smooth but be very cautious when dealing with Ferman's finance department. They engage in payment packing so make sure you go over your final contract with a fine tooth comb so they dealing with Ferman's finance department. They engage in payment packing so make sure you go over your final contract with a fine tooth comb so they don't pull one over on you like I feel they did with me. More

Excellent experience purchasing a new BMW at Ferman BMW from start to finish! Thank you! from start to finish! Thank you! More

Cesar provided excellent service. The issue was taken care of promptly. The waiting area is pleasant and comfortable. I hope the dealership provides a courtesy vehicle if the wait is long. care of promptly. The waiting area is pleasant and comfortable. I hope the dealership provides a courtesy vehicle if the wait is long. More

Your service is very poor. I pay for warranty but I don’t get any kind of good service from bmw dealers. Service department make an appointment for tire replacement. They sitting us there two hours after tha get any kind of good service from bmw dealers. Service department make an appointment for tire replacement. They sitting us there two hours after that they notice they have no tire for replacement. They can cancel the appointment before we go. They have no responsibility. More

Excellent customer service and friendly staff. Completed work in timely and satisfactory manner. And kept me updated on the progress and estimated time of completion work in timely and satisfactory manner. And kept me updated on the progress and estimated time of completion More