Ferman BMW | Page 485

I have been a customer since 2015. Ferman BMW is top notch in customer service and excellence. My Sales Advisor, Robert Chodorowski sold me my 2nd BMW, and just recently my 3rd. His level of expertise notch in customer service and excellence. My Sales Advisor, Robert Chodorowski sold me my 2nd BMW, and just recently my 3rd. His level of expertise, patience and willingness to help is impeccable. I have leased many cars over the years with other brands, but no one can compare to Robert’s passion and dedication to do whatever he can to help you get a vehicle. He listens, provides valuable feedback, and is not pushy at all during your sales experience and negotiation. Robert genuinely cares for his clients and always kept my best interest in mind. His BMW knowledge is top-notch and it is apparent that he believes in the product he sells. He is always reachable via phone and text and is always timely in getting back with you. Robert’s confidence throughout the sales process makes you feel so comfortable during the process. I look to have Robert as my guy for future vehicles with BMW. More

Very professional and straightforward, not too pushy and answered all my questions without hesitation. If it wasn’t for Tom, I wouldn’t have gotten the car. answered all my questions without hesitation. If it wasn’t for Tom, I wouldn’t have gotten the car. More

Very polite and gives personal care. Good follow up. He is always available to answer phone calls. If not available, returns calls promptly. Good to deal with him. is always available to answer phone calls. If not available, returns calls promptly. Good to deal with him. More

Excellent organization, well prepared, listen well and knowledgeable of their product. Old world service. Ryan George ; professional and easy to speak with as was all the people I met. knowledgeable of their product. Old world service. Ryan George ; professional and easy to speak with as was all the people I met. More

Great experience at Ferman! I love my new car. Everyone that helped me were friendly, professional, knowledgeable and kind. I would highly recommend Ferman BMW. that helped me were friendly, professional, knowledgeable and kind. I would highly recommend Ferman BMW. More

Efficient and courteous from start to finish. Robert was extremely helpful and found just the right vehicle! Ferman BMW is a great experience for buying or service! extremely helpful and found just the right vehicle! Ferman BMW is a great experience for buying or service! More

Great service and very friendly staff after first three visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. More

Great help and made the buying process easy and comfortable The team worked really hard to find the car with the features I was looking for. Then they had it delivered faster than expected. The sales process The team worked really hard to find the car with the features I was looking for. Then they had it delivered faster than expected. The sales process was comfortable and they listened to me. The whole team made me feel great and provides great service. More

Ferman BMW and My sales associate Mary Keller did a great job with the ordering and deliver process. I reccomend Ferman BMW highly. Great dealership to purchase from. job with the ordering and deliver process. I reccomend Ferman BMW highly. Great dealership to purchase from. More

Extremely happy with the entire buying process from the beginning until the end. Sales and finance staff were exceptional, knowledgeable and friendly. 100% satisfied with the sale and service department. beginning until the end. Sales and finance staff were exceptional, knowledgeable and friendly. 100% satisfied with the sale and service department. More