Ferman BMW

Awesome Best dealership I've ever been to. In and out, no hassle. No games. Completely professional and personable. Thanks to Charles (Chucky), Phil and Tomas Best dealership I've ever been to. In and out, no hassle. No games. Completely professional and personable. Thanks to Charles (Chucky), Phil and Tomas for all of their help and moving so quick to get me where I needed to be. My next purchase will be at Ferman BMW! Thanks again guys. The Hailey Family More

Robert He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my car. I need to schedule another appointment with the genius to go over the features of my car. More

Great experience I had a great experience. Everything went perfect.. I Will definitely recommend Ferman BMW and Alex Wolf to my friends, neighbors, and co- workers. 1 I had a great experience. Everything went perfect.. I Will definitely recommend Ferman BMW and Alex Wolf to my friends, neighbors, and co- workers. 10/10 More

Excellwnt Great experience as always, I contacted my favorite sales person Gary Mack and he made the deal that I wanted happen. This is my 3rd vehicle from Ferm Great experience as always, I contacted my favorite sales person Gary Mack and he made the deal that I wanted happen. This is my 3rd vehicle from Ferman and Gary has assisted me every time. I would highly recommend Gary and Ferman to family and friends. Everyone was super nice and helpful. I give them a 5 stars. The director was great as well. More

Yearly maintenance Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary t Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary transportation between home and dealer with very courteous drivers Complimentary wash is always appreciated More

Alex is amazing! Alex was amazing! He helped me pick out the best possible option of a car for me; he was always honest and kept my interests as a priority rather than Alex was amazing! He helped me pick out the best possible option of a car for me; he was always honest and kept my interests as a priority rather than just trying to sell me a car for the sake of sales. I highly recommend BMW Ferman; when you get there, look for Alex! More

Perfect experience Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixe Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixed. Was promised a two day turn around was completed in one day less than 24hrs. Service was great!!! 10 stars!!! More

I had a hreat experience. I had a great experience and I love my new to me Toyota Sienna. Daniel Macdonald was a great salesman, not at all too pushy and made everything seemle I had a great experience and I love my new to me Toyota Sienna. Daniel Macdonald was a great salesman, not at all too pushy and made everything seemless. My only thing I would say could be improved is that the detail shop could be a bit better. More

5 Star Sales and Service Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from beginning to end. More

Poor Service - New Car needs service and I cant get help Brand new car...bonnet racing stripes added...one stripe is defective. Ive gotten nothing but a run around...lots of texts with my salesperson Matt.. Brand new car...bonnet racing stripes added...one stripe is defective. Ive gotten nothing but a run around...lots of texts with my salesperson Matt...calls from several people named Jaime and Cody...they all say they want me happy, yet they have not scheduled me to fix the problem. A hassle over a loaner car...promises of calls from someone who will take care of me named Chris. Then nothing. Someone named Ryan sold me on this dealerahip via email with promises of exceptional service...A real letdown. More