Ferman BMW

Outstanding service It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to wor It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to work with!!! Even went as far to bring me my garage opener and my Sunpass to my home that certainly going above and beyond !!! More

Excellent Experience at Ferman BMW I've had my F82 M4 at Ferman twice now, and both experiences have been very positive. The car was repaired correctly and quickly. I would highly recom I've had my F82 M4 at Ferman twice now, and both experiences have been very positive. The car was repaired correctly and quickly. I would highly recommend Ferman BMW. I would like to personally call out Caesar for being a great service advisor. He was always very professional and he did whatever he could to keep me happy. A++ I'd also like to call out my service tech Kyle for taking to the time to explain what was going on. You could tell he was incredibly knowledgeable and truly cared about the customer. Definitely refreshing to see from a service tech. More

Poor check in process The fact that you need to want in lounge until the service representative completes paperwork then you get to check in. Other dealerships I go to hav The fact that you need to want in lounge until the service representative completes paperwork then you get to check in. Other dealerships I go to have the service representative come to car and then completes the paperwork. I would rate your process poor and do not feel like upscale dealership. More

Making it happen is what Ferman does! If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accom If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie. More

Recall Items Everyone was very friendly and gave me a thorough description of what was done and what I would need in future. I was very happy with the quality of w Everyone was very friendly and gave me a thorough description of what was done and what I would need in future. I was very happy with the quality of work and I would def return in the future. More

Perplexed Nick Hawk is great and this does not reflect on him. Something is wrong with employee satisfaction at this dealership. Know one is smiling and they g Nick Hawk is great and this does not reflect on him. Something is wrong with employee satisfaction at this dealership. Know one is smiling and they general seem to not like the environment. The car is usually services without an issue, just wish it was a more trustworthy: happier place. More

Easy!! We were very happy with the salesperson, Steve Venden, and his flexibility with this deal. We were able to put a deposit down when we saw the car and We were very happy with the salesperson, Steve Venden, and his flexibility with this deal. We were able to put a deposit down when we saw the car and then they held it, no questions asked, until the end of the month when we took delivery. Thank you so much for helping us!! More

review happy with the service. I found nothing wrong with the dealer, building or the anyone in the premises. everyone was friendly and courteous and very cl happy with the service. I found nothing wrong with the dealer, building or the anyone in the premises. everyone was friendly and courteous and very clean. More

Car purchase Lamar was patient, friendly & worked hard to find me the right vehicle. He did his very best. I would definitely recommend him to friends & famil. Lamar was patient, friendly & worked hard to find me the right vehicle. He did his very best. I would definitely recommend him to friends & famil. More

Trading up Decided to trade an older BMW and Audi for a newer hardtop convertible. Brian was informative with out being aggressive. Worked to get me the best d Decided to trade an older BMW and Audi for a newer hardtop convertible. Brian was informative with out being aggressive. Worked to get me the best deal possible. Negotiations were fair and straightforward. More