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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,085 Reviews

4,085 Reviews of Ferman BMW - Service Center

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June 07, 2023

Everyone was really nice. Everything went well. Mickey was especially helpful And honest.. Thank you More

by jjconte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Your salesman tried getting me to buy all new tires when I replaced them one year earlier and only put 10000 miles on. Fortunately, I keep all my receipts so I was able to track what I have had done on my c More

by jodie4kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Graziano
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

My service advisor was courteous and extremely attentive to my needs and priorities. Suggested and recommended needed services without using fear or deceiving tactics like some other high-end dealers. Excel More

by fmoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy, Angelo Cardinale
May 30, 2023

Ceasar did a great job handling all the issues that I needed. Everything was done in a very professional manner. More

by dctbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Prompt & courteous service. Cesar stayed in constant communication with me. An enjoyable experience. The young lady on the drive was outstanding. A friendly dealership. More

by Babar40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Awful customer service. I won’t be coming back. Service in a fast food drive thru is better. More

by PH-BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

BMW Ferman took care of the problem my car had quickly and efficiently! I enjoyed working with Caesar, the representative. Always friendly and courteous!! More

by donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

The staff knows customers on a by name basis, comfortable atmosphere when waiting, constant communication with their client to update them & overall great service department. More

by mspuente1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur
May 25, 2023

Purchased our third vehicle from Ferman BMW and we couldn’t be happier. Thanks to Jeff Walstrom in finance and Bill Comninel in Sales we make the drive out to Palm Harbor for exceptional treatment and More

by adamarucas
Recommend Dealer
Yes
Employees Worked With
Bill Comninel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff walstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
May 24, 2023

Easy scheduling and the staff was extremely flexible and helpful. The entire dealership is very clean and the waiting area in the service department is very comfortable. Vehicle service was completed in exp More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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