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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,040 Reviews

4,040 Reviews of Ferman BMW - Service Center

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November 17, 2022

The wait was minimal. The service advisor was great. Got back a clean car on the outside but the mechanic could have cleaned the mess he made under the hood. Josh, the adv More

by talbano2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Service
November 17, 2022

Staff is pleasant but the time between arrival, with an appointment, and service work beginning is too long. In our case it took an hour, which meant 1.5 hours total, without car wash. 30 minutes to chang More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall the service advisor name. Typically, Nick Hawk services us but he was off that day.
November 17, 2022

Service was excellent and I didn’t have a long wait customer service was great. More

by Praisegoddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Praisegoddd responded

Great company

November 17, 2022

Had recall issue. Closest BMW dealer to our new home first impression was very good! More

by vlang708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Karl and his team, David and Josh were outstanding! ! We ordered and took delivery of our exact car we wanted. More

by chrsprc
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Daniel 5??????????
November 11, 2022

Awesome service and attention to detail. The sales team is very courteous and nice. I would recommend this dealership to anyone. More

by ltcjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur, Angelo Cardinale
November 10, 2022

did not top off the coolant, later the car message came up that the coolant needs to be topped off! More

by Lmarolf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was my service rep.
November 10, 2022

My appointment was on time and job was done as I requested. I was very happy. More

by joeaiello99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh ???
November 10, 2022

I’ve never had service as great as I did coming to Ferman. They treat you like a star, thanks to everyone. More

by ervinmulet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Cesar, my in service person, is the best. David Soto is a great sales person. Love Ferman. More

by JBESNARD5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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