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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,039 Reviews

4,039 Reviews of Ferman BMW - Service Center

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February 07, 2022

Great service and timely. Cesar T is a great advisor and kept me informed thanks More

by pepedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

The service was amazing…They immediately processed me and kept me informed of the status of my vehicle throughout the process. Caesar provided fantastic support. More

by gcelestan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Sal is service is great! Always gets me in quickly and service done in great time! More

by unreal6883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Ferman BMW was great, and I will go back for sure. Friendly service, parts department was helpful, and clean atmosphere. More

by TomT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
February 06, 2022

Always efficient and friendly. Sal has always been super helpful when I have gone in for service. Highly recommend working with him. More

by LCHAP17156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

Ferman BMW was wonderful when I brought my car in for a problem with my engine. Sal, my service representative went Above and beyond in helping me with the transaction. He kept me posted throughout the ser More

by c.benn2045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

Professional and courteous staff that made you feel welcome; communicated clearly the amount of time to complete More

by Tetri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
February 06, 2022

I Ordered a replacement key for my BMW during a service visit. The expectation was a few days to get a key- it’s been almost 2 weeks still haven’t gotten my key. I took my vehicle in for service - no one m More

by tdmyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2022

Tyler Tucker was great to work with when purchasing the Fiat. Excellent customer service. I would recommend this dealership. More

by ymcclain0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember my finance persons name. He was very helpful!
February 02, 2022

Quick, efficient, friendly. Excellent work touching up a few small paint chips. The car looks fantastic. More

by RLF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Borbolla.
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