Ferman BMW - Service Center

The entire service process was smooth from scheduling to completion. Jamie was very courteous and kept me undated throughout the process. Everything was completed as expected and exactly in the time frame completion. Jamie was very courteous and kept me undated throughout the process. Everything was completed as expected and exactly in the time frame I was given. I purchased my new vehicle at this dealership and still travel over 300 miles to have my service completed here because there are no surprises and they take care of all the details. Eight years of service and no complaints. More

Jacob was great! He accommodated to our requests and needs. Customer service unmatched! Thank you! He accommodated to our requests and needs. Customer service unmatched! Thank you! More

Technician Stevon is always punctual and attentive to my needs and service is always quick to get me in and out !!!! Highly Recommend Nick And Stevon !!! needs and service is always quick to get me in and out !!!! Highly Recommend Nick And Stevon !!! More

Great service as always top-notch service advisor. . Great waiting area with comfortable seating. Would recommend to anyone. . Great waiting area with comfortable seating. Would recommend to anyone. More

Your Service department is outstanding, especially Stevon. He is very efficient and possess excellent communication skills. Awesome. Thank you so much! Stevon. He is very efficient and possess excellent communication skills. Awesome. Thank you so much! More

I love the service department. Nick is the best - him and his team. Always reliable, trustworthy and most importantly gets the job done! Nick is the best - him and his team. Always reliable, trustworthy and most importantly gets the job done! More

Great service, outstanding representative, customer oriented, Kudos to Mr. Salvatores and his inmediate management team. oriented, Kudos to Mr. Salvatores and his inmediate management team. More

Service was prompt and quick. First time their w my car and making it my service place now. First time their w my car and making it my service place now. More

I take my BMW here for service and Cesar always takes excellent care of me and my car. The valet team is friendly and responsive, and my car is always returned cleaner than I dropped it off :) Awesome te excellent care of me and my car. The valet team is friendly and responsive, and my car is always returned cleaner than I dropped it off :) Awesome team! More

Cesar is an outstanding Service Coordinator; constant professional always ensures great customer service and satisfaction!! Highly recommend getting your vehicle serviced here!! professional always ensures great customer service and satisfaction!! Highly recommend getting your vehicle serviced here!! More