Ferman BMW - Service Center

Excellent service. Ceasar my service adviser is extremely helpful, prompt and understanding. He is an asset to the dealership. Ceasar my service adviser is extremely helpful, prompt and understanding. He is an asset to the dealership. More

My experience at Ferman BMW was more than satisfactory. The service department took great care of me when i moved my car there from BMW of Tampa. Stevon took great care of my vehicle. I was very pleased wi The service department took great care of me when i moved my car there from BMW of Tampa. Stevon took great care of my vehicle. I was very pleased with the service provided. More

The service department, specifically Nick, was extremely helpful and routinely kept me updated throughout the repair. The repair team did a great job of fixing the issue, as well. Overall, it was a great helpful and routinely kept me updated throughout the repair. The repair team did a great job of fixing the issue, as well. Overall, it was a great experience. More

Jamie is great! The communication and scheduling is always awesome! I hIghly recommend Ferman BMW!! The communication and scheduling is always awesome! I hIghly recommend Ferman BMW!! More

Typical dealership. Never have loaners. Insurance carriers have said you are cheating on repairs. Do not recommend. Never have loaners. Insurance carriers have said you are cheating on repairs. Do not recommend. More

Service was great and it was done quickly. I am very happy with the job that was done I am very happy with the job that was done More

Cesar is one of the BEST at Ferman. He always makes sure everything is done to perfection. They automatically set up an appointment to deal with the recall & I also got the oil changed. He always makes sure everything is done to perfection. They automatically set up an appointment to deal with the recall & I also got the oil changed. I highly recommend Ferman BMW. More

Nick is always fantastic. Professional. Prompt and customer focused! We wouldn’t asked for anyone else. Professional. Prompt and customer focused! We wouldn’t asked for anyone else. More

The for the service was wonderful and the staff was great. I trust Ferman BMW for all my car needs. They explain everything thoroughly and don’t try to over sell me on services that are not needed. great. I trust Ferman BMW for all my car needs. They explain everything thoroughly and don’t try to over sell me on services that are not needed. More

I've been doing business with Ferman for many years and they never fail to meet, if not, exceed my expectations for customer service, friendliness and professionalism. I'm on BMW number six and hopefully t they never fail to meet, if not, exceed my expectations for customer service, friendliness and professionalism. I'm on BMW number six and hopefully there will be number 7 at some point in the future. More