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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,036 Reviews
Call Service Center (727) 785-3900

4,036 Reviews of Ferman BMW - Service Center

Sort by
December 16, 2021

Sal was amazing. Great asset to BMW. Cannot ask for better customer service. Went above and beyond More

by mdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2021

On point every time! No double talk, no wasting your time. Good service, great attitude! More

by bruce42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I honestly don’t remember names except for Courtney
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December 15, 2021

Exceeded my expectations. Less work than I thought. Not about profit. I would go back. More

by peterM6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Lady not Listed, Courtney?
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December 14, 2021

They are always customer focused my Service agent Courtney was knowledgeable and very informative I always enjoy my experience there More

by GLUBINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Devine
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December 14, 2021

Courtney was wonderful to work with and was very attentive in helping us get the right service. Thank you so much for your professionalism! In regards to all the staff we came in contact with they More

by Riggins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Malek, James
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December 14, 2021

Brian Pelletier went way above and beyond with his help on my particular problem. It would have never been resolved without his particular level of skill and experience. I will always be appreciative of hi More

by suzannefle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Ferman BMW responded

Thank you for your business Brian Pelletier Happy Holidays

December 14, 2021

Great service, the team is very dedicated, the dealer is clean and has a comfortable eating room. More

by hbrianti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2021

Best Dealership I Been to they work with you on everything and they have good customer service More

by aksavage79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 12, 2021

I pulled up with an unexpected issue with my wife and infant son. Cesar diagnosed it quickly, kept me updated, and got us back on the road safely. They do great work there and I will continue to go back. More

by HAMIDANGHAIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Ferman BMW responded

Thank you for servicing with Ferman BMW and your kind words about Cesar Happy Holidays

December 10, 2021

The service I received for my BMW X5 when being repaired, from this dealership was friendly and exceptional! More

by Lizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
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Dec 14, 2021 -

Ferman BMW responded

Thank you for Servicing with Ferman BMW Happy Holidays Brian P Service Director

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