Ferman BMW - Service Center

I needed to have an air bag replaced due to a recall. The technician who did the work was courteous, professional, and on time. I was totally satisfied with the quality of work and customer service. technician who did the work was courteous, professional, and on time. I was totally satisfied with the quality of work and customer service. More

Sal was incredibly helpful. He was so busy but made sure to check in with me a couple times to update me on the progress. Great experience to check in with me a couple times to update me on the progress. Great experience More

I have purchased two BMWs from Furman and received great service and very good price. I have both my 740 and X5 serviced at the dealership and have only excellent results. Caesar is extremely professional a service and very good price. I have both my 740 and X5 serviced at the dealership and have only excellent results. Caesar is extremely professional and makes sure you know what has been done with your vehicles.5 STARS More

Top notch service and professionalism from start to finish! Check-in was easy and on time, and the service was finished within the time frame promised. finish! Check-in was easy and on time, and the service was finished within the time frame promised. More

Horrible service. You can text damages to approve but you cannot answer 1 call. When I asked i was told he was too busy to talk. Horrible experience cannot answer 1 call. When I asked i was told he was too busy to talk. Horrible experience More

Too expensive. The labor to install the plastic intake charge plate was outrageous. Next time I will buy original equipment parts on line. Unfortunately I researched after the work done. The Bosch spark p charge plate was outrageous. Next time I will buy original equipment parts on line. Unfortunately I researched after the work done. The Bosch spark plugs and ignition coils I bought from you and I did the work. Took me 45 minutes. More

Was very happy with my first routine service experience at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide variety of snacks. The service advisor was excellent and was able to complete the service within the time promised. More

My service advisor Sal is the best! Thanks! Have my 2 bmw’s serviced with Sal and our experience was always extremely positive. Sal is really trying hard to make sure his customer is served well and will bmw’s serviced with Sal and our experience was always extremely positive. Sal is really trying hard to make sure his customer is served well and will happily return to Ferman dealership. More

Excellent service department very knowledgeable they really understand the cars in the people that come through the door I would totally recommend going there do you feel like part of the family when yo really understand the cars in the people that come through the door I would totally recommend going there do you feel like part of the family when you’re there More

I really appreciate working with Caesar in Service he is very accommodating and kind. I look forward to working with him in the future. Thank you again very accommodating and kind. I look forward to working with him in the future. Thank you again More