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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,183 Reviews

4,183 Reviews of Ferman BMW - Service Center

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November 11, 2020

I don’t know anything about other BMW dealerships at Furman BMW always it about family xox my M6 convertible is always pampered when at this service department... they make me feel like family! L More

by Robert,Thor1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : do you have the best manager in the service department that I’ve ever had in my 61 years I have had over a dozen BMWs Furman is always taking exquisite care of me and my service needs, Alan Mazur, Danielle Enyeart
November 10, 2020

Always great service!!! They keep you informed on the progress of your service and deliver as promised The entire staff is Awesome. We have purchased four cars in the last 12 months. We wouldn’t go anyw More

by EMASON01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

Hands Down the Best of the Best!!! Best Management Experience (Karl Alvarez), Sales Team Experience (Mario Borbolla & Gary Mack) Best Finance Experience (Aaron Cox), Best Service (Ceaser & Paul Scagl More

by Gasparinilife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Borbolla, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazer Segura
November 09, 2020

Had a very cozy and friendly atmosphere with lots of helpful stuff. David Mangano and David Theado was really fantastic member and asset of Ferman BMW. More

by kaziazam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Quality service by the dealer, professional and courtesy from Cesar Tenao, the only thing, that the parts took to long to arrived, but 100% Satisfied, and Cesar is your best assets. What a gentleman. Is a More

by jmunoz125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

I love Ferman! I have gone to other BMW service centers and have never received the service I get at Fermin. Other places I have to wait around for someone to acknowledge me. At Fermin as soon as I drive More

by mpabner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sanborn Jr.
November 05, 2020

Nick Hawk is always so helpful! He is very knowledgeable and honest and is always a pleasure to work with! My car is out of warranty but I take it to Ferman just because of him! Nick is great! More

by beachtini08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Always great service! The staff is very friendly and always willing to go the extra mile. It’s really nice being able to get a More

by ERICBECK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sanborn Jr.
November 05, 2020

Dependable, fair, honest, great communication skills, and they made me feel like I was their best and only customer. What more could you ask for. More

by travis.leapforward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Excellent service by Sal. Conveniece of pick up from home and loaner car. Needed some touch up paint for a scratch and they sent it by priority mail More

by lakdesilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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