Ferman BMW - Service Center

I don’t feel they are honest with me. Charged me and told me the car had no problems. The car has multiple issues I confirmed with another mechanic, brought it back to Ferman and they wer Charged me and told me the car had no problems. The car has multiple issues I confirmed with another mechanic, brought it back to Ferman and they were too busy to get to it. Having to wait till Tuesday now to get my car fixed. Will never buy another BMW from ferman More

Very friendly staff, very fair pricing, exceptional customer service, Mark Laird and his team were great to work with. customer service, Mark Laird and his team were great to work with. More

Incredible experience from start to finish. Customer service is truly top-notch and cannot be beat. Customer service is truly top-notch and cannot be beat. More

Bob Murray and his team, Jeff and Nick, took excellent care of my wife’s car. They were prompt and responsive and did exactly what they said they would do. Great customer service! care of my wife’s car. They were prompt and responsive and did exactly what they said they would do. Great customer service! More

Very accommodating and professional. Best service and sales personnel are at a higher level than my local dealership. Was worth the extra drive for their customer support Best service and sales personnel are at a higher level than my local dealership. Was worth the extra drive for their customer support More

Thoughtful and professional and dedicated to customers They follow through on their promises and are very professional in delivering car service They follow through on their promises and are very professional in delivering car service More

I purchased my car sight unseen. I had to depend on the word of the salesman and finance manager. I couldn't be more pleased. I would recommend Ferman to anyone. I had to depend on the word of the salesman and finance manager. I couldn't be more pleased. I would recommend Ferman to anyone. More

Jamie is the best service advisor. See is very professional as well as knowledgeable. I won’t go to anyone else See is very professional as well as knowledgeable. I won’t go to anyone else More

Very nice people good service good communication Very knowledgeable in regards to your stock all in all good knowledgeable in regards to your stock all in all good More

Mary, my sales person, did a great job exceeding our expectation. We are very please with the new car and all support received from Mary’s team. expectation. We are very please with the new car and all support received from Mary’s team. More