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Ferman MINI of Tampa Bay
Palm Harbor, FL
2,025 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,025 reviews
November 13, 2024
Several Issues were not addressed that I have to deal with post service 10/22/24 REGARDING MECHANIC / COURTNEY misinformation to my insurance adjuster. Due to hurricanes Helene/Milton I had insurance with post service 10/22/24 REGARDING MECHANIC / COURTNEY misinformation to my insurance adjuster. Due to hurricanes Helene/Milton I had insurance tow my car to Ferman Unfortunately the tech/Courtney stated to the insurance agent that my clear coat and paint damage " was a manufacturing issue" and molding light assemblies was not due to hurricane. As a result of Ferman mechanic?/Courtney? who are not an expert with paint/clear coat damage . Someone in your company should have stated the clear coat and paint damage requires evaluation from a separate Ferman exterior expert. Also majority of the time I come to FERMAN for service - NO ONE EVER WASHES/VACCUMS MY CAR (INCLUDED) I have used FERMAN since 2013. As of today 11/13/24- I am burdened with this severe Insurance disinformation due to your mechanic or Courtney stating hurricane EXTERIOR damage is a" manufacturing issue" I didn't find this out until recent week. Natalie Ellis 11/13/24 More
by DRELLIS
Verified CustomerEmployees Worked With
Courtney
November 13, 2024
Fabulous and fast! Ferman is always top notch in their customer service! Already planning on purchasing our next car with them! Ferman is always top notch in their customer service! Already planning on purchasing our next car with them! More
by tmcg330197
Employees Worked With
November 13, 2024
Courtney is by far and away the best service advisor. As always she does a great job! As always she does a great job! More
by Jeannine
November 12, 2024
Everyone at Ferman was very helpful in matching us up with a vehicle that matched our needs. with a vehicle that matched our needs. More
by TSUVAR
November 10, 2024
Courtney was very responsive and answered all my questions. I did not work with Matthew or Paul questions. I did not work with Matthew or Paul More
by Laura Gaston
Employees Worked With
November 10, 2024
Very friendly service. The entire mini and BMW staff were welcoming and friendly. They answered all of our questions and concerns. The entire mini and BMW staff were welcoming and friendly. They answered all of our questions and concerns. More
by dawnwilley1
Employees Worked With
Other Employees :
William Race Alley
November 08, 2024
The staff there are friendly and welcoming and they do what they can to help fit your budget. Overall just good people what they can to help fit your budget. Overall just good people More
by chrism14j
November 07, 2024
Great service by the whole mini cooper team with a smile and efficient check in &check out and efficient check in &check out More
by cmgorshe
Employees Worked With
Other Employees :
The courtesy person greeting me
November 06, 2024
Staff members of the service department are friendly professionals. They know and understand what is best for my Mini. Surroundings comfortable while waiting and the coffee is great! I also talked wit professionals. They know and understand what is best for my Mini. Surroundings comfortable while waiting and the coffee is great! I also talked with a salesman about a Countryman. He was very knowledgeable and very familiar with what he had on the lot. More
by KPGUNDERSON
November 04, 2024
Easy quick scheduling. Friendly courteous customer service. Clean waiting area (chairs are a little uncomfortable if you’re short haha). Friendly courteous customer service. Clean waiting area (chairs are a little uncomfortable if you’re short haha). More
by lexingtonpilates
Employees Worked With
