Five Star Ford

FIVE STARS for NICK This is our first truck buying experience with Ford and I can't rave about it more. We had the pleasure of working with Nick Cox. Nick was not only pr This is our first truck buying experience with Ford and I can't rave about it more. We had the pleasure of working with Nick Cox. Nick was not only professional but very knowledgable. Because it was our first truck purchase, he helped us navigate the varying models and trim levels. He showed up and allowed us to test drive the various models with no pressure. He was patient with us and we navigated the packages to determine which truck was right for us. We were slow to make up our minds but he was patient the whole time, allowing us to fully understand the process. He respected our budget and helped us find the perfect vehicle for our family. He was professional, always available when we had questions, and we felt so comfortable with him. We could not have asked for a better experience and have told everyone we know about how impressed and pleased we were with our experience at Five Star Ford. Nick brought so much value and expertise and we can not thank him enough. He truly cares about the buyer's experience and that speaks volume of his character. Nick, please know how thankful we were for the opportunity to get to work with you. We couldn't have bought our dream truck without you. More

Quick, easy, fair, knowledgeable This dealer is consistently top notch. After buying/leasing multiple cars every time the process has made car buying a pleasure. Do not even conside This dealer is consistently top notch. After buying/leasing multiple cars every time the process has made car buying a pleasure. Do not even consider buying a new Ford from any other dealer. More

Caleb is courteous and a pleasure to deal with. Caleb ensures you have the information needed to make a decision on your repairs. Fast, courteous, and clear communication. Thanks ensures you have the information needed to make a decision on your repairs. Fast, courteous, and clear communication. Thanks More

Alfred El-Darazi made the buying process so easy and relatively stress free. He is very honest and you know he’s working hard for your business! relatively stress free. He is very honest and you know he’s working hard for your business! More

GREAT EXPERIENCE! John Hilsinger was referred to us by another customer and he did not disappoint! He took great care of us through the entire buying experience! He w John Hilsinger was referred to us by another customer and he did not disappoint! He took great care of us through the entire buying experience! He was honest, friendly and made us feel comfortable and welcome! John was always genuine and never "pushy" or "high pressure". We will definitely return to buy more vehicles from Mr. Hilsinger in the near future! It is so refreshing to find a salesperson who treats you like family! As owners of a tractor dealership, we understand the value of great customer service and John Hilsinger was a perfect example! Thank you for everything and we LOVE THE TRUCK! More

Great place to buy, we purchased 2 new vehicles with sales pro John Hilsinger and could not be more pleased with the entire experience that he guided us through. No high pressure sales tactics, very per sales pro John Hilsinger and could not be more pleased with the entire experience that he guided us through. No high pressure sales tactics, very personable, knowledgeable, and helpful. More

Heard about their excellent financing deals at the end of May on the CarProUSA radio show. Called and spoke to the GM, J Fichter about financing issues I might have in purchasing. Upon arriving to the deal May on the CarProUSA radio show. Called and spoke to the GM, J Fichter about financing issues I might have in purchasing. Upon arriving to the dealership, h e had me walk right into his office (he was monitoring his staff regarding distancing and using masks as needed for COVID safety protocols) and we further discussed my car needs. He introduced me to an EXCELLENT saleswoman, Marisa Thompson who spend a very long time with me (despite not knowing if I would be accepted for financing). She treated me with respect, listened to my driving/mileage/storage/pricing needs, offered me many choices told me about special offers available. Felt like I left the dealership having made a good friend! More

Bought a 2020 F-250 Powerstroke from Doreen Bainbridge . Awesome truck , great price and a no pressure sale from Doreen . Why buy a Ford from any other dealer . The price , the selection , the no pressure s Awesome truck , great price and a no pressure sale from Doreen . Why buy a Ford from any other dealer . The price , the selection , the no pressure sale and a fantastic finance department . Best place in DFW PERIOD !!!!! Doreen is killing other dealerships pricing . No need to even look at other pricing , they are already the best . More

I work for the Fort Worth Fire Dept. Administration. I had a very busy day on this Friday and after many calls of searching, i had lots of stressful/anxiety when I first called to check the possibilities. had a very busy day on this Friday and after many calls of searching, i had lots of stressful/anxiety when I first called to check the possibilities. I made an uneasy appointment after work. So as i drove up to Five Star Ford in NRH, my anxiety increased. I walked in and was assisted by Ms. Crystal Sanders. Per our pre conversation she was ready with a lovely smile. She approached me with an idea. That idea turned out to be a positive experience and i moved forward with a 2020 EcoSport. More

Good people Great Sales Man Great King Ranch 150 4/4 They sell a Good Truck. John really gave me good Service Glad to buy another Vehicle from him. Great Sales Man Great King Ranch 150 4/4 They sell a Good Truck. John really gave me good Service Glad to buy another Vehicle from him. More