Five Star Ford

Great dealership. Makes the Sam Packs family excellence list. I have purchased vehicles from Carrollton and Lewisville they are all great. Would just like to get through the finance department faster. list. I have purchased vehicles from Carrollton and Lewisville they are all great. Would just like to get through the finance department faster. More

Great Experience From Start To Finish We couldn't have had a better experience when purchasing my wife's Expedition. From start to finish, Wayne, John, and Tut made our time at the dealer We couldn't have had a better experience when purchasing my wife's Expedition. From start to finish, Wayne, John, and Tut made our time at the dealership both fast and enjoyable. While in the waiting room, another customer asked if we'd ever shopped at this dealership. We replied "no," to which he responded "once you're done here today, you won't want to go anywhere else. These guys do it better than anyone around." He couldn't have been more right. We will definitely be back. More

Great Service Team We had an awesome experience recently with the service team at 5 Star. There was an issue with a previous recall, Debbie Holliday helped us initiall We had an awesome experience recently with the service team at 5 Star. There was an issue with a previous recall, Debbie Holliday helped us initially, was very, very helpful, as well as polite and respectful in steering us in the right direction. Ron, Service Advisor, then took over. He was simply awesome in getting us the help we need and a fix for our issue. We thank everyone involved for their efforts and kindness. Samantha and Patti More

My experience was second to none. Hats off to Drew, Randall and Myron for making the experience a great one. I left and went to look at other trucks, as I usually do, to weigh my options but the deal a Randall and Myron for making the experience a great one. I left and went to look at other trucks, as I usually do, to weigh my options but the deal and the customer service made it difficult to even look anywhere else. I’m very happy with my purchase. My next truck will definitely be purchased from 5 Star Ford in Richland Hills. More

Steven Wiley was the epitome of excellent customer service. He is knowledgeable, helpful, and follows up promptly. I highly recommend contacting Steven for your vehicle needs. You won't be disappoint service. He is knowledgeable, helpful, and follows up promptly. I highly recommend contacting Steven for your vehicle needs. You won't be disappointed. More

Crazy easy experience. Casey was great to work with via e-mail, minimizing my time on the sales floor and haggling over price. Tut made financing the most fun experience. Casey was great to work with via e-mail, minimizing my time on the sales floor and haggling over price. Tut made financing the most fun i've ever had financing a car. In all, I was at the dealership for about 2 1/2 hours, which is super nice if you've ever bought a car. This is the 4th one I've bought from 5 Star Ford since 2011. More

My experience was phenomenal. This was my first time financing a vehicle. Casey Russell and Justin Allerheiligen made it very easy for me to find what I wanted, with a payment I could manage, and they w financing a vehicle. Casey Russell and Justin Allerheiligen made it very easy for me to find what I wanted, with a payment I could manage, and they went above and beyond to make sure I was comfortable with my purchase and knew all of the features of my new vehicle. Highly recommend. More

The Tutman Experience First, I would like to recognize Jason Howell for his knowledgeable and efficient help in purchasing my new Rouse F-150 SC. I was in Houston area and First, I would like to recognize Jason Howell for his knowledgeable and efficient help in purchasing my new Rouse F-150 SC. I was in Houston area and he was in N. Richland Hills area - he was able to provide me with the information I needed prior to driving up and test driving my new truck. Second, I'd like to thank Tut Edwards for his help in getting the financing and deciding on warranty options I had - it was the full Tutman experience I have to say..... I will definitely recommend 5 Star to my friends and family...…. Thanks More

personable, trustworthy, busy salesperson Rick Dike is a likeable, personable, down-to-earth guy, who exudes trustworthiness. He apparently sells an extraordinary number of vehicles and thus, Rick Dike is a likeable, personable, down-to-earth guy, who exudes trustworthiness. He apparently sells an extraordinary number of vehicles and thus, when stuff happens, he is hard-pressed to get it all done. There were times he was not able to respond quickly and I wondered why he did not delegate more to others, who could assist him. He treated me like I was family, although he barely knew me. That was comforting, knowing the transaction was an expensive one. More

Alfred, a dedicated,friendly, thoughtful sales consultant I recently purchased a 2020 Ford Explorer limited, tri-star white/ sandstone interior with 2nd row bench seat, moon roof, tow package, 20" hand polish I recently purchased a 2020 Ford Explorer limited, tri-star white/ sandstone interior with 2nd row bench seat, moon roof, tow package, 20" hand polished rims from Five Star Ford in Texas. A fun vehicle to drive! Alfred was my sales consultant, who is respectfully a go-getter. Charming and attentive in showing you everything about the vehicle and answering any questions you may have. If he is not able to answer your question, Alfred is humble enough to seek the answer you have from someone who can. Alfred is very dedicated to his job and his customer being satisfied with their new Ford vehicle. Let me not forget to tell you about Alfred's thoughtfulness as well. I had driven a three and half hour drive to get to Five Star Ford and Alfred texted me to see that I made it home alright, approximately an hour after arriving home. The Five Star Ford dealership is a very nice large facility that is lucky to have a salesman like Alfred working for them. Thank you Alfred, Nick and David! More