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Five Star Ford

North Richland Hills, TX

4.9
8,718 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,718 reviews

February 10, 2019

Best car buying experience ever This was the best car buying experience I have had. We came in to turn in a lease were given all our options to either lease again, purchase our curr More

by New Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
February 10, 2019

Kindness Excellent and kind service. Treated me like I was special. Efficient. They did not take all day to sell me a truck. In addition to great service fro More

by Cormackb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Browning
February 10, 2019

Good Experience Five Star Ford did a good job of making this process easy, I enjoyed working with Carlton and Tut. I will definitely look here again when the need ari More

by Adam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
February 08, 2019

Awesome Experience We had a wonderful experience with Hector and our financial person. Both men were very kind and helpful! I recommend this place highly! Awesome busine More

by Pattib
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember finance guy’s name but he was very awesome!
February 08, 2019

Bought a new Escape My husband and myself went in and traded in our Fiesta today on a new Escape. We dealt with Alfred El-Darazi as our salesman, and Tut Edwards as the More

by Simon2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2019

Buying a New 2018 Explorer Had a wonderful buying experience with Five Star Ford. The entire team from Sales to IT Education made everything easy. I was a happy customer. More

by Mr. Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews, Jimmie Mathews, Crystal Sanders, Jesus Valles
February 06, 2019

Purchase online, by phone and by mail. I was in a collision that totalled my 2013 Lariat. When settled with insurance, I was able to shop the state of Texas online for the best new replace More

by Hebertmatta76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz, Randy Rennert
February 06, 2019

Professional Hudson was great and efficient. Paperwork was filed quickly and i was given a fair price on my trade in. I would purchase through him again More

by Jmet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Estep
February 06, 2019

Excellent From the moment we walked up we got amazing customer service. After being in an accident they were very helpful and got me in a car that i love. Every More

by Jessfajardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Biggers, Crystal Sanders, Joe Vazquez
February 06, 2019

Great experience and awesome staff! Our sales consultant, John Hilsinger, was very knowledgeable, helpful and worked with us to find the right car that fit our needs and budget. Thank yo More

by Rayyabaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
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