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Five Star Ford

North Richland Hills, TX

4.9
8,612 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,612 reviews

October 08, 2018

Lived up to reputation I was referred to Five Star Ford by a coworker and decided to go there despite the hour drive from home. The salesman was great, and I felt like I got More

by eagle32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cox, Bubba Smith
October 06, 2018

Excellent experience I have purchased 3 new vehicles from this dealership and two from Eddie Laguana. Eddie and the team provided a great experience, highly competitive p More

by John from Cisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

My experience We went in for a Ford expedition and we got a great sales rep name Carlos Hernandez. He was respectful of our time and person and very knowledgeable o More

by Ola2711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
October 05, 2018

Great service! Great vehicles! I remember the first time I came here about 4 years ago I was treated with the upmost respect and hospitality, and soon after I purchased a family veh More

by Giovanny_Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

John's superior service John was a big help in assisting with the purchase of a new vehicle. I went in thinking I would only look and test drive options. After driving 2 an More

by Kevannd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

He was very sweet and he did an amazing job! He instantly has such a welcoming attitude and he was never forced. No rude comment and he always did anything to know I was getting the best. More

by Mary81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

2018 mustang Buying a new car is never much fun, but 5 Star Ford delivered a 5 Star experience!! If you are looking for a new car ask for Nick Cox. Sam Pack need More

by Tomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cox
October 05, 2018

Best Dealer Around I sent an email inquiring about a type of vehicle that I wanted. Nathan Blackwell sent me a professional email (a video) about what 5 Star Ford had t More

by molesouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was helpful, Robert Abrams, Nathan Blackwell
October 04, 2018

Caring Jim wasnt just a salesman, he was very kind ,caring , and honest. Help me find a car that was reliable for my son and I . And no matter the situation More

by Ebonie t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Fairweather
October 04, 2018

Excellent service, excellent people. This is the second time I have purchased a car from John Little and John Hilsinger. I have loved the buying experience both times and send any friends More

by a_orr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
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