Five Star Ford

John made my service experience very pleasing and w/o pain. I was fortunate to have John answer my telephone call. The battery in my 2012 F150 appeared to be on it's last leg. I was having difficulty in startin I was fortunate to have John answer my telephone call. The battery in my 2012 F150 appeared to be on it's last leg. I was having difficulty in starting the engine. When I explained my dilemma to John he immediately provided a timeline for the battery testing and replacement. In addition, he assured me the price would be the amount he quoted w/o hidden costs. All went as expected, the invoice was the exact amount quoted and the work was very well done. Prior to talking w/John, I called Grapevine Ford and presented the same questions including a services price. Grapevine's price quote was alomost $60.00 higher for the same "Ford battery" size and warranty. Grapevine"s Services Representative was quick to point out that there would be additonal disposal fees and in-house charges. Odd that two Ford Dealerships in the same metro area priced the same product that differently. "Honesty" resides with John Maurice and Five Star Ford in N. Richland Hills. See John if you want a fair deal..... More

caring, very helpful thank you scott wilson, Dean barclay and michael finch, very caring and helpful, im very grateful for there service,they went above and beyond to g thank you scott wilson, Dean barclay and michael finch, very caring and helpful, im very grateful for there service,they went above and beyond to get me going back on the road,im very thankful ,cant say enough,them 3 guys made my day because i was very shooken up..thanks 1 million times More

I Buy all my trucks here I work exclusively with Hector Cojulun. We talk about our families more than vehicles. I will continue to buy my vehicles from Hector and 5 Star. I work exclusively with Hector Cojulun. We talk about our families more than vehicles. I will continue to buy my vehicles from Hector and 5 Star. More

It was a great experience Well I think it's a great dealership I have bought six cars from it from the dealership and I will I will recommend to anyone who's looking for a new Well I think it's a great dealership I have bought six cars from it from the dealership and I will I will recommend to anyone who's looking for a new car are used car More

Return to Ford and Sam Pack Five Star I purchased a 2017 GMC 4x4, after owning a f150L with 165k miles. Why did I do that. It's just not a Ford. I started complaining within one week about I purchased a 2017 GMC 4x4, after owning a f150L with 165k miles. Why did I do that. It's just not a Ford. I started complaining within one week about transmission noises. My wife asked me one day if I was upside down on the GMC, and I said No. She then said call Marissa Thomson from 5star Ford and go get what I really want new F150. I have purchased many car from Marissa 1and she found the exact truck I wanted and I'm very happy. Good Deal More

Best car buying ever. Alfred is a wonderful salesman he gives you the facts and shows you the features of the car you are buying and a pleasure to work with. Alfred is a wonderful salesman he gives you the facts and shows you the features of the car you are buying and a pleasure to work with. More

Sam Limo and David Hill Everyone was friendly and help. Sam and David went above and beyond to make that we were satisfied. We bought 6 cars and a truck from 5 Star Ford. It' Everyone was friendly and help. Sam and David went above and beyond to make that we were satisfied. We bought 6 cars and a truck from 5 Star Ford. It's a 5 Star rating. Thanks to everybody at 5 star. More

Great service Will always do business here. Fast and friendly service. No pressure for a sale. Follow up to make sure you are happy with overall experience. Will always do business here. Fast and friendly service. No pressure for a sale. Follow up to make sure you are happy with overall experience. More

UNBELIEVABLE I have never been treated so well as a dealership. Everyone was so friendly. Ollie helped me out in a real bind with a new truck after my old one bi I have never been treated so well as a dealership. Everyone was so friendly. Ollie helped me out in a real bind with a new truck after my old one bit the dust. She was helpful and accommodating and so patient with me! I will certainly tell everyone I know!! R. Sierra More

Very helpful Went looking for suv, saw this particular one. Test drive it an liked it but wasn't 100% sure. Waited almost 2 weeks, afraid it was gone but to my sur Went looking for suv, saw this particular one. Test drive it an liked it but wasn't 100% sure. Waited almost 2 weeks, afraid it was gone but to my surprise was still there. Went to find Ken an got the paper work going an drove it home later that day. More