
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best vehicle purchase experience ever Giving Five Star Ford a 5 star rating was beyond easy to do. Top notch experience !!! Only use Justin for your purchase. Honest, hid nothing !!! Giving Five Star Ford a 5 star rating was beyond easy to do. Top notch experience !!! Only use Justin for your purchase. Honest, hid nothing !!! More
Absolutely amzing!!! With this review, we have now purchased our second car from Mel Seibel. Mel is great individual with a relaxed attitude. But if you need information, With this review, we have now purchased our second car from Mel Seibel. Mel is great individual with a relaxed attitude. But if you need information, help with something, etc he will take your time very seriously. Honestly, I couldn't imagine buying a car from anybody else. He is completely honest and straight forward too. We had a great experience in finance with David Hill. He answered all of our questions. Explaining the warrantee completely. He also explained all of our payment options. Agian, someone who is honest and straight forward. Without ant reservations, I can tell you this purchase was absolutely amazing!!! Mel Seibel and David Hill made sure this happened. First class service!!! More
As good as it gets Rick Dike epitomizes excellence in the car business. My daughter Maddie and I could not have asked for a more thorough and considerate sales guy. He m Rick Dike epitomizes excellence in the car business. My daughter Maddie and I could not have asked for a more thorough and considerate sales guy. He made our whole experience a concise, and efficient use of our time, delivering the perfect car for my daughter. Rick was a pleasure to work with and exemplifies everything any car dealership would desire from their sales people. More
Completely Satisfied Jeff Smith went beyond the call of duty to find the exact truck that I was looking for in what was a challenging environment at the time. My requirem Jeff Smith went beyond the call of duty to find the exact truck that I was looking for in what was a challenging environment at the time. My requirements in a vehicle were specific and probably somewhat out of the ordinary for an F150 Platinum and I had found no other dealership that even attempted to find what I wanted outside of their own inventory. Jeff was knowledgeable, personable, and returned calls or emails promptly. Pricing of the vehicle was prompt and reasonable, saving me the hassle of a never ending negotiation. I never had to set foot in the dealership until the day I took delivery. The paperwork and delivery were prompt and thoroughly explained. Tut Edwards in Finance was pleasant, to the point, and quite entertaining. Although no one buys a vehicle to be entertained in the Finance Department, Tut is certainly an added value to the car buying experience. I was in and out in less than one hour including inspecting the vehicle, the financing paperwork, and final delivery. You can't ask for much better than that with a major purchase such as a new vehicle. This was my second purchase from 5 Star Ford and I would (will) recommend them to anyone that is looking for a vehicle. More
Caddie Great experience buying my car. Thanks to Diron making it easy. His courtesy and attention was greatly appreciated. I love my car! I have always dread Great experience buying my car. Thanks to Diron making it easy. His courtesy and attention was greatly appreciated. I love my car! I have always dreaded buying a car because of the process. This time, I was surprised how smooth it went. More
Friendly and couteous Lee and David made it very easy to buy my truck. Very good car buying experience. In and out in about an hour and felt really comfortable with my deci Lee and David made it very easy to buy my truck. Very good car buying experience. In and out in about an hour and felt really comfortable with my decision. Totally recommend this dealership. More
Helpful friendly staff. My husband knew what truck he was interested in. Crystal and John were extremely helpful every step of the way. My only issue was with David Hill. My husband knew what truck he was interested in. Crystal and John were extremely helpful every step of the way. My only issue was with David Hill. We had a quote and the brochure on an extended warranty that also covered dent repair and windshield crack offered through our credit union. Mr. Hill looked at the information we had and said he would meet the price. He did meet the price but it was for lower coverage. It was late around 10:30pm when we finished the loan paperwork. It wasn't until I was home and reviewed all the paperwork that I realized the police he provided was not the same. I cancelled the extended warranty the next day. I felt taken advantage of by Mr. Hill and I will not deal with him in the future. More
Went above and beyond We went in looking for a used car but couldn't find anything that fit our needs. Wayne Biggers helped us find a new car that was just what we needed a We went in looking for a used car but couldn't find anything that fit our needs. Wayne Biggers helped us find a new car that was just what we needed and was right in the price range we wanted. Then moving on to the financing David Welch was very personable and explained all our options and worked with us like he was a friend and trying to get them the best deal. Then Jimmie Mathews took about half an hour and explained all the belles and whistles on our new car. Things we would have never even know to look for but will totally use. Overall we had an amazing experience with everyone at Five Star Ford in NRH. Thank you all! More
Helpful over all great exsperince friendly Worked with what I wanted and I am repete customer only have purshase 6 # trucks from this dealership and will continue purchasing at this location a Worked with what I wanted and I am repete customer only have purshase 6 # trucks from this dealership and will continue purchasing at this location and with Jim Rich More
Great Experience As usual, David Deger, was awesome to work with. He has always been very helpful and willing to work with us to find exactly what we are looking for. As usual, David Deger, was awesome to work with. He has always been very helpful and willing to work with us to find exactly what we are looking for. More