Five Star Ford

Internet sales We found a car through the USAA buying app and where able too come down from Kansas and purchase a vehicle through this dealership. They were very he We found a car through the USAA buying app and where able too come down from Kansas and purchase a vehicle through this dealership. They were very helpful and understanding in the fact that we were coming from out of state. More

excellent experience I had nice experience . Eddie heard what we were wanting and worked to get what we were wanting. He was wonderful and not pushy like some salespeople I had nice experience . Eddie heard what we were wanting and worked to get what we were wanting. He was wonderful and not pushy like some salespeople can be. More

Great experience Loved this dealership. Everyone was nice and friendly and no pressure. I would highly recommend. Great selection of vehicles. They listened and got m Loved this dealership. Everyone was nice and friendly and no pressure. I would highly recommend. Great selection of vehicles. They listened and got me in the vehicle I wanted. More

Review of my buying experience at 5 Star Ford I had a great and streamlined experience. I did not feel pressured to go with a certain limited number of vehicles, nor time pressured. They helped I had a great and streamlined experience. I did not feel pressured to go with a certain limited number of vehicles, nor time pressured. They helped with my current situation, and I will go back for my next vehicle. More

Great Customer Service Experience Five-Star Ford NRH; serving the need of the customers, no one does it better. Justin and the Five-Star team of professionals, strive very hard to mak Five-Star Ford NRH; serving the need of the customers, no one does it better. Justin and the Five-Star team of professionals, strive very hard to make every customer experience outstanding. They are the best... More

The Most Pleasant Car-Buying Experience Ever! This is the first time to ever purchase car without spending all day. No hassles, no pressure. Just a very, very pleasant experience. Hector rocks. This is the first time to ever purchase car without spending all day. No hassles, no pressure. Just a very, very pleasant experience. Hector rocks. More

Excellent Buying a new vehicle at this dealership was a great experience. I worked with three people, Sam Limo in sales, Tut Edwards in finance and Jimmie Matt Buying a new vehicle at this dealership was a great experience. I worked with three people, Sam Limo in sales, Tut Edwards in finance and Jimmie Matthews in tech that were outstanding. They were all family oriented people who love their jobs and the company they work for. They were friendly, very knowledgeable, courteous and professional and also fun so the entire experience was great. Would definitely recommend this dealership for buying a new vehicle as their inventory is huge and in my experience there was no game playing with pricing or trade in value. They are very upfront and stand behind what they say and pricing is very competitive. Outstanding dealership. More

Amazing people We went in with a set budget and what we wanted to spend and Sam made sure we got exactly what we wanted and nothing less he was so helpful and caring We went in with a set budget and what we wanted to spend and Sam made sure we got exactly what we wanted and nothing less he was so helpful and caring we will deffinetly be back in the future. More

Fantastic Customer Service I would like to say thank you to a phenomenal team John Little Crystal Sanders and David Welch. From the initial phone John was great listener and gav I would like to say thank you to a phenomenal team John Little Crystal Sanders and David Welch. From the initial phone John was great listener and gave great feedback to what l wanted and did what l ask and due to him not be available the next day he handed off to Crystal who was enthusiastic , funny and has a beautiful smile. She wanted to make sure my needs was met and got something l would enjoy s well comfortable.. David was kind and explained what l needed to understand . Great team... Great job!!!! More

The Best New Car buying experience we've ever Had! Our Ford Focus was towed to Sam Pack 5 Star Ford, after 3 years of driving a Great Fun Car! However it was not any fun when it wouldn't go. We called Our Ford Focus was towed to Sam Pack 5 Star Ford, after 3 years of driving a Great Fun Car! However it was not any fun when it wouldn't go. We called Sam Pack in NRH.The service Dept guy Michael gave us a Sales name, after my husband asked Michael if we could talk to someone about our Car. We went right then! He was out in the lobby speaking with another person, but quickly asked us if he could help us. He was the one we were looking for. He took us to his office, began to check out all the details, and even after a Storm Surge knocked the computers down, he kept working, and making us feel important. After a short while we were walking out to Drive away in our New Car! When I say short; It was about 8;30 or 9;00 when we sat down, and about 12;30 when we left. I am pretty sure that's a record! We HIGHLY recommend Sam Pack's 5 Star Ford in NRH,TX, and all the people that helped us with buying our NEW Ford Car! More