Five Star Ford

Best of the best The sales people are friendly with no pressure. Online sales Manager, Jeff Smith, is genuinely personable and honest. Finance guy, Tut, is friendly an The sales people are friendly with no pressure. Online sales Manager, Jeff Smith, is genuinely personable and honest. Finance guy, Tut, is friendly and helpful. We always have a pleasant car buying experience at Five Star Ford NRH! More

Great people to work with! The Sales Team were honest, and helpful. They helped me find what I was like looking for. He was honest when he didn't know something, but took the ti The Sales Team were honest, and helpful. They helped me find what I was like looking for. He was honest when he didn't know something, but took the time to look into it and get me an answer instead of just saying I don't know, or making something up (like most folks do) More

LOVE MY FORD EDGE Sam Limo and Joe Vasquez should have a TEN STAR rating. They listened to my wants and needs and never wavered. Sam, and i worked Via email, text and Sam Limo and Joe Vasquez should have a TEN STAR rating. They listened to my wants and needs and never wavered. Sam, and i worked Via email, text and a few phone calls. With my work schedule, i had a limited amount of time to to spend. Sam, understood and never pressured me to rush through this major purchase. Sam knew he would close the deal, I really dont think tbere was ever a doubt, at least not in my mind. And then, there was Joe So respectful, kind and knew exactly how to wrap up the deal. We worked through a mountain of paperwork and then Joe presented me with a paper tag.....i had bought my third FORD Edge! Overall, FIVE STAR FORD has a great TEAM. A TEAM That I look forward to working with again! I believe if you have a quality dealership You will have the foundation for a FIVE STAR TEAM. More

6th vehicle and never a bad experience! I called Jim Rich on a Thursday and by Friday morning I was ready to go. Jim is honest and forthright. Never one to "go ask my manager". This is the 6 I called Jim Rich on a Thursday and by Friday morning I was ready to go. Jim is honest and forthright. Never one to "go ask my manager". This is the 6th Ford I have purchased from 5 Star and all great! More

Great Customer Service Diron Lintz is always a pleasure to work with. This is our 5th vehicle from Five Star Ford. Their customer service is top notch. I wouldn't buy a Ford Diron Lintz is always a pleasure to work with. This is our 5th vehicle from Five Star Ford. Their customer service is top notch. I wouldn't buy a Ford anywhere else. More

Refreshing Car Buying Experience I went to several local car dealers looking for a new truck but was unable to find the right one for the price so I went online and searched all ford I went to several local car dealers looking for a new truck but was unable to find the right one for the price so I went online and searched all ford dealers within 200 miles. I found to 5star ford's website and right away could see a wide selection of trucks and the sales/available rebates were listed for simplification. After finding a truck and providing my contact info, I was contacted by Aaron Dias. I live two hours away so I told him we would meet up the next day since it was getting late in the day. I then changed my mind and decided to go ahead and make the drive out the same night. When I called Aaron, I found out that he had already headed out for the day but told me not to worry and drove back to work to meet me. When we arrived, Aaron showed us the truck and several in the same category. He was very professional and knowledgeable of the different option/packages/rebates. I had already completed a lot of research on f-150 prices using several of the available research sites so I could see that their prices were right on target, which left a very minimal amount of negotiating. I chose a new truck and then Aaron and the finance agent, Joe Vazquez, stayed way after hours to help finish our deal. My wife and I appreciate the great service we received and will definitely make the 2-hour drive in the future for our next new car or truck. More

Great purchasing experience at Five Star Ford N. Richland Hi Ollie Jackson is a great personable salesperson and we have purchased 5 vehicles from her over the last 15 years. This last time I had a great intera Ollie Jackson is a great personable salesperson and we have purchased 5 vehicles from her over the last 15 years. This last time I had a great interaction with the finance manager Will Green and was able to negotiate some good deals on GAP and bumper to bumper coverage. More

Bought a used car Buying a new car is difficult enough and choosing to buy a used car can be more stressful. You have questions and doubts. Mario Hurley made all our qu Buying a new car is difficult enough and choosing to buy a used car can be more stressful. You have questions and doubts. Mario Hurley made all our questions and doubts disappear. He was courteous and answered all our questions even when we repeatedly asked. We bought a Toyota car not a Ford car and we were impressed with his knowledge of a car different from his dealership. Mario made buying a car worry free and satisfying. Joe Vazquez made financing easy and understandable. All documents were throughly explained and made us feel like all options were asked and explored. He took his time with us as all his clients because he feels every person buying a car, used or new, needs all options available to them discussed and taken to each situation. North Richland Hills Five Star Ford is making sure not one person leaves dissatisfied with the car and financing. Thank you for your service and care. More

Fantastic treatment I have a brand new Explorer that had a tire issue shortly after purchasing it. I went to 5 Star Ford in NRH without an appointment but was greeted imm I have a brand new Explorer that had a tire issue shortly after purchasing it. I went to 5 Star Ford in NRH without an appointment but was greeted immediately and my tire was replaced within an hour or so. The service manager was very helpful and accommodating. I will definitely be back. More

Excellent Dealership Rick Dike made me feel like I was the VIP of the day. I truly believe he cared for my needs and for my overall experience at his dealership! I have bo Rick Dike made me feel like I was the VIP of the day. I truly believe he cared for my needs and for my overall experience at his dealership! I have bought two vehicles in 30 days and plan on buying two more in the next few weeks as well as I referred a good friend to Rick and he also bought a new vehicle. We will follow Rick where ever he goes. Thank you Rick. Your top shelf sir. More