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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

February 16, 2017

This dealership was wonderful, everyone was so nice loved it This was the most hassle free experience I have ever been through. Everyone there was extremely friendly and wanted us to feel like family, and they d More

by McKenzie@1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Seibel
February 15, 2017

Five star treatment He worked hard to accommodate our schedule. He listened to my requests. Not a lot of back and forth negotiations. I appreciate the ease of buying the More

by Graylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 15, 2017

buying new car My experience with the employee was great. They answered my questions and I never felt pressured to buy. Everyone asked if we needed anything and wa More

by judy234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
February 15, 2017

2016 FORD EDGE I got 2016 Ford Edge and I'm going to give the opinion of this company as I saw .. Excellent dealer, Excellent sales man (Bob Nemri), Good finance ma More

by Duray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
February 15, 2017

Great experience The experience was great from beginning to end. We began with an online search at several dealerships. 5Star was the most pro-active in terms of res More

by massey787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Abrams, Robert Abrams
February 15, 2017

very very satisfied with Ms. Sanders on my purchase. I worked with Ms. Sanders over a 6 month period on the purchase of my Escape. She was very patient with me and always answered my many questions . More

by Johnny Ford Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little, Crystal Sanders
February 15, 2017

Third new Ford in a row from 5 Star I highly recommend 5 Star Ford. I've bought two new explorers there for my wife and just bought a fusion yesterday. Wouldn't even think of going anywh More

by Rnb289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
February 14, 2017

Professional, friendly, and great to work with Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five St More

by mbezdek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
February 14, 2017

Great service Melvin helped me every step of the way to make my buying experience easy and stress free,he had great customer service and communication skills,I high More

by Edward7930
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2017

Great Experience Staff were very kind and attentive to us. We had a very good experience and definitely received the five star treatment. Five Star will be our first More

by Brandon Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
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