Five Star Ford

Going the extra mile for their customers My vehicle purchase was the best experience I ever had in my life (I am a 42). Doreen who helped us was absolutely wonderful. Our pre-owned F250 nee My vehicle purchase was the best experience I ever had in my life (I am a 42). Doreen who helped us was absolutely wonderful. Our pre-owned F250 needed some work completed on it for us prior to and post delivery to make sure it was perfect. Doreen was in constant contact with the service department and made sure our vehicle was well taken care of and was returned to us in a timely manner. The sales manager was also following up with the service department and kept us up to date as to when it would be ready. When the time comes for me to purchase another vehicle we will be buying it from Doreen at 5 Star Ford. More

Great first car experience As soon as I got to the dealership to meet with my parents, I was kindly greeted by Juan Hernandez. He was very straightforward and got to the point a As soon as I got to the dealership to meet with my parents, I was kindly greeted by Juan Hernandez. He was very straightforward and got to the point and let me know the information I needed to know about the car I was interested in. The dealer's asking price seemed a bit too high for me so Juan went back and forth with his manager and got me a great, reasonable price for my car. The process of buying it was made so easy by Juan and Mario Hurley, who also did an amazing job of attending my parents before I arrived. Tut Edwards also did a great job while finalizing the deal! I am very pleased and will definitely recommend! More

Unbelievable Deal! I traded in my boat for a Mustang! A BOAT! Sam Limo made it happen. It was a unique deal as he was very professional and quite honest with me the en I traded in my boat for a Mustang! A BOAT! Sam Limo made it happen. It was a unique deal as he was very professional and quite honest with me the entire transaction, start to finish. I had my doubts from the beginning because no one advertises this kind of trade in. He kept me informed the whole way through and I highly recommend Sam on your next purchase. The finance manager was a extremely cool as well and helped me understand all the great perks of the warranty. More

Another great vehicle for our family! We have purchased 3 vehicles now from Doreen. Always taking care of us and knowing exactly what we need, Doreen continues to impress us with her outst We have purchased 3 vehicles now from Doreen. Always taking care of us and knowing exactly what we need, Doreen continues to impress us with her outstanding customer service. Thank you again Doreen. You always make us feel like family! More

Great Experience! My experience with 5 Star Ford was completely excellent. John, Crystal, and David were all very knowledgeable and helped me get the best deal possibl My experience with 5 Star Ford was completely excellent. John, Crystal, and David were all very knowledgeable and helped me get the best deal possible. I really felt like they working for me! I told John this was by far the best car buying experience I have ever had. More

The Tutman Experience I have purchased 4 cars for my family over the last 5 years, here at 5 Star Ford. I can honestly say with men like Carlos Codie finding me the right v I have purchased 4 cars for my family over the last 5 years, here at 5 Star Ford. I can honestly say with men like Carlos Codie finding me the right vehicle out front and Tut Edwards in the back making sure I have the best deal, I could not be happier. These 2 men and the excellent service department (Cameron Worthy) makes this dealership by far the BEST in Texas if not in the World. More

Great experience My wife and I decided on a Ford Transit for our ice cream business. We looked at several dealerships before coming to Five Star Ford in North Richland My wife and I decided on a Ford Transit for our ice cream business. We looked at several dealerships before coming to Five Star Ford in North Richland Hills. We were greeted by Juan Hernandez shortly after pulling into the dealership. I explained to him exactly what we needed and that's what he showed us. No tricks or games. Juan was a great salesperson and our speed when it came to showing us the vehicle. We left undecided and actually made three trips total before buying. We came to a deal j was by happy with and purchased the vehicle. It was the smoothest easiet process I have had buying a car. I do not like pressure tactics when I'm buying anything and never felt pressured by Juan or anyone else at the Five Star. We will be back to buy our next car. I highly recommend Juan and Five Star Ford Jorth Richland Hills for your next purchase. More

Service above the Rest Received EXCELLENT service from the moment we arrived! Left extremely happy! Definitely recommending this dealership and it's fabulous staff to all my Received EXCELLENT service from the moment we arrived! Left extremely happy! Definitely recommending this dealership and it's fabulous staff to all my friends and family! Thank you Five Star! More

Delightful I've been a customer at Five Star Ford for many years because of employees like Jim Rich, MM Ross and Tut Edwards. My recent experience was no except I've been a customer at Five Star Ford for many years because of employees like Jim Rich, MM Ross and Tut Edwards. My recent experience was no exception. They are knowledgeable about their product and are willing to go above and beyond to make sure the customer gets the vehicle and financing options they want at a fair price. Highly recommend Five Star Ford and this team to anyone in the market for a new vehicle. Thanks, guys! You're the best! More

Great place to buy a new van! I had been researching Transit Wagons for sometime and had trouble finding accurate information and actual passenger vans to test drive. I had shopped I had been researching Transit Wagons for sometime and had trouble finding accurate information and actual passenger vans to test drive. I had shopped several dealerships before finding Five Star through an inventory search on Ford's website and drove over 90 miles to visit this dealership. Five Star offered everything I needed...a knowledgable and accommodating salesman and a number of Transit Wagons to test drive. On a sweltering August Saturday, Alfred El-Darazi cheerfully drove the vehicle of our choosing up to the showroom, offered us cold water, and after a test drive left us alone to explore all the perks this van had to offer, showing up only periodically to inquire if we had questions. On that same day we traded-in our current vehicle and drove away in our new van! Our entire experience was a positive one from start to finish!! BTW, I love my new van!! More