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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

August 19, 2016

Going the extra mile for their customers My vehicle purchase was the best experience I ever had in my life (I am a 42). Doreen who helped us was absolutely wonderful. Our pre-owned F250 nee More

by da89yota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge
August 18, 2016

Great first car experience As soon as I got to the dealership to meet with my parents, I was kindly greeted by Juan Hernandez. He was very straightforward and got to the point a More

by KevinG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2016

Unbelievable Deal! I traded in my boat for a Mustang! A BOAT! Sam Limo made it happen. It was a unique deal as he was very professional and quite honest with me the en More

by Duckspeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2016

Another great vehicle for our family! We have purchased 3 vehicles now from Doreen. Always taking care of us and knowing exactly what we need, Doreen continues to impress us with her outst More

by TaunyaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
August 18, 2016

Great Experience! My experience with 5 Star Ford was completely excellent. John, Crystal, and David were all very knowledgeable and helped me get the best deal possibl More

by Wilduncan76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
August 18, 2016

The Tutman Experience I have purchased 4 cars for my family over the last 5 years, here at 5 Star Ford. I can honestly say with men like Carlos Codie finding me the right v More

by donovan_waldrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Codie, Cameron Worthy
August 17, 2016

Great experience My wife and I decided on a Ford Transit for our ice cream business. We looked at several dealerships before coming to Five Star Ford in North Richland More

by IceCreamforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2016

Service above the Rest Received EXCELLENT service from the moment we arrived! Left extremely happy! Definitely recommending this dealership and it's fabulous staff to all my More

by JEspinoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
August 17, 2016

Delightful I've been a customer at Five Star Ford for many years because of employees like Jim Rich, MM Ross and Tut Edwards. My recent experience was no except More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich
August 17, 2016

Great place to buy a new van! I had been researching Transit Wagons for sometime and had trouble finding accurate information and actual passenger vans to test drive. I had shopped More

by TransitGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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