Five Star Ford

Took time but was worth it. We felt like the people valued our business and they tried to simplify. Things for us. We feel like we got a good deal and we were treated well. . We felt like the people valued our business and they tried to simplify. Things for us. We feel like we got a good deal and we were treated well. . We felt like they were being honest. No pressure. Thank you for. To Juqn and David for their help More

The Whole Buying Experience The whole buying experience was made so easy by Ollie Jackson. I called her and told her what I wanted and she found the vehicle, did all of the paper The whole buying experience was made so easy by Ollie Jackson. I called her and told her what I wanted and she found the vehicle, did all of the paperwork, explained most of the crucial features to me and had it brought from Plano so I could drive it home. She is so easy to talk to and very knowledgeable. She stayed late to make sure everything was in order so that I could drive it home that night. GREAT EXPERIENCE!!!!! For the 2nd time. More

Dispels Perception Dealership's Can't Be Trusted Had the opportunity to have my 2011 Expedition serviced at Sam Pack's Five Star Ford Dealership in North Richland Hills on March 1st 2016. I've grown Had the opportunity to have my 2011 Expedition serviced at Sam Pack's Five Star Ford Dealership in North Richland Hills on March 1st 2016. I've grown up with the perception not to fully trust sales or service staff as their just looking for ways to sell or repair something not really needed. On this visit my service consultant Michael Fitch was successful in dispelling my perceptions. I never felt pressured, educated on areas of focus and guided me through the process. With confidence, I will continue to utilize Sam Pack's Five Star Ford Dealership to service my vehicle. More

Great Service The loan officer at Regions bank recommended I contact Crystal Sanders to see if she could assist me with finding a vehicle. From the moment I contact The loan officer at Regions bank recommended I contact Crystal Sanders to see if she could assist me with finding a vehicle. From the moment I contacted Crystal she was awesome! She was prompt with responding to my request and didn't make me feel uncomfortable regarding my credit history. I also had the pleasure of working with John Little and Jack Giere. I will definitely be telling everyone I know, who is in need of a vehicle new or used to go to Crystal Sanders, John Little and Jack Giere at Five Star Ford. More

First Choice Sean made sure my Flex and I were very well taken care of. Service was fast and I had my vehicle back the next day. Sean made sure my Flex and I were very well taken care of. Service was fast and I had my vehicle back the next day. More

Great experience! 5 Star Ford was recommended by my Dad, and I was not disappointed! The price was good, process quick, and everyone was so nice. I will definitely be b 5 Star Ford was recommended by my Dad, and I was not disappointed! The price was good, process quick, and everyone was so nice. I will definitely be back to service my new car! More

Exceptional Experience My second F150 purchase and I wish I had worked with 5 Star Ford on my first. I had very specific requirements for the vehicle I wanted and Jeff Smit My second F150 purchase and I wish I had worked with 5 Star Ford on my first. I had very specific requirements for the vehicle I wanted and Jeff Smith took the time to find exactly what I was looking for. He continued to respond to all my questions in a timely manner and delivery took place like clockwork. Financing was a breeze and Kenny obviously knew what he was doing. Based on my first experience with Ford on my other truck, I was pleasantly surprised at the professionalism of 5 Star Ford. In the end, the experience far exceeded my expectations. More

Purchase of New 2016 F150 Everyone was very helpful and easy to deal with. Alred was very good at answering all my questions and getting me the vehicle I was looking for. Everyone was very helpful and easy to deal with. Alred was very good at answering all my questions and getting me the vehicle I was looking for. More

Quality Experience! We have purchased 3 vehicles from Lee and our son purchased one from him. Each purchase was perfect and we were smiling when we drove away, Even thou We have purchased 3 vehicles from Lee and our son purchased one from him. Each purchase was perfect and we were smiling when we drove away, Even though he often has multiple customers at the same time, you would never know because you always have his undivided attention. I have been in sales for years and am still amazed how he does that! His follow-up is awesome. In short, he is a very special person and makes you feel like a long time friend from the first purchase through the third! We have always been hesitant to recommend professionals to family and friends but not so with Lee Clanton. He has never disappointed. More

Justin was awesome and everything went very smoothly! Justin found us exactly what we were looking for in a used vehicle. The entire process went smoothly and we were in and out in less than 2 hrs. Ther Justin found us exactly what we were looking for in a used vehicle. The entire process went smoothly and we were in and out in less than 2 hrs. There was a scratch that we asked to have touched up. I brought the car in on a Friday morning and was gone in less than 45 min. Great service!!! More