
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Customer Service, best car buying experience. Recomented by Kurt Chase, The Automotive Edge. very frienly, clean dealership used cars priced to sell Great Price.. It was a pleasure to deal with J Recomented by Kurt Chase, The Automotive Edge. very frienly, clean dealership used cars priced to sell Great Price.. It was a pleasure to deal with James Garrett, no slaes presure and he worked to get us into our vehicle, very honest person. Great Job!!!! More
My wife was wanting a larger vehicle so we went in to look at the new Explorer. We meet with Tut and he showed us around - retrieved the keys for the Explorer and took if for a ride. Loved the Explorer look at the new Explorer. We meet with Tut and he showed us around - retrieved the keys for the Explorer and took if for a ride. Loved the Explorer but I wanted my wife to drive anything and everything before we made a decision. Next we drove a Flex - my wife fell in love with this SUV - not so much for the looks but for the room inside and the drive. Tut and the team made the whole experience a pleasure. My wife and I left with a smile on our face - not a beat down look! The deal was straight forward just like I like it - the numbers were right the first time - no back and forth stuff - a straight honest deal that we all were glad to do. The finance team was fast and efficient, did not push all types of add-ons and extra's. The whole buying process was a breeze. The Flex was delivered showroom ready with a full tank of gas. This was my third purchase from Five Star Ford and every time has been a pleasure. I have used Five Star Ford for all the maintenance on my Ford Vehicles, from the simple oil changes, tires, to repairs. I don't feel like I need to go anywhere else as they always treat me right and prices are very competitive. I know it may sound corny - but they truly are the one stop for my vehicles. More
I initially visited Five Star Ford due to it's proximity to my house. During my research I did visit three other Ford dealers, but based on my experience with all four dealers, I would have probably cho to my house. During my research I did visit three other Ford dealers, but based on my experience with all four dealers, I would have probably chosen Five Star even if had not been the closest. I made several trips to the dealer each time with several questions. The sales person was always very patient and helpful with my seemingly infinite list of questions. A couple of the sales people at the other dealers didn't seem to quite as patient. A week after we bought the truck I even ran into the sales person at a nearby mall. He was will very anxious to make sure all my questions were answered and that I was completely satisfied with our purchase. Since my company qualifies for "X-Plan," price negotiation wasn't necessary. I have always been a very aggressive negotiator when it comes to car purchases. (Many years ago my wife told me she thought the sales person was going to cry.) After the sale, my son commented that he had never seen me be so "nice" to a sales person. It may have seemed like I was being "nice," but the sales person gave me no reason to "play hardball." More
Very professional, courteous and friendly. Listened to what we were looking for and showed us the cars that met our criteria. Very responsive to our questions and concerns about the vehicles we were int what we were looking for and showed us the cars that met our criteria. Very responsive to our questions and concerns about the vehicles we were interested. Very balanced approach and discussed the positives and the negatives of the cars we were considering. More
melvin was a great salesman. he was quick, to the point and did not try to get me into a vehicle i didnt want simply because it was in stock. A +++++++ and did not try to get me into a vehicle i didnt want simply because it was in stock. A +++++++ More
Rita immediately greeted me upon my pulling into the customer parking area. She braved the extreme heat with me to make sure I got the best car on the lot for my needs. Rita is a good salesperson who di customer parking area. She braved the extreme heat with me to make sure I got the best car on the lot for my needs. Rita is a good salesperson who displays courtesy, an ability to listen, and professional dress. she looks you in the eye when talking showing sincerity and doesn't resort to hard sell. She is persistant but professional in her sales approach. Five Star is fortunate to have her on their staff. I would reccomend her to anyone. My thanks to her ! Jerry Schooler More
We've previously bought from Five Star before, and the customer service was fantastic. We were in the market for a used vehicle this time, and Jim was very helpful and got us a great deal on a great truck customer service was fantastic. We were in the market for a used vehicle this time, and Jim was very helpful and got us a great deal on a great truck. We'll definitely remain Five Star customers, and will suggest the dealership to friends and family. More
Thanks to all that we worked with at Five Star Ford to getting us the car we wanted and the payment amount we wanted. Dan and Tana Williams getting us the car we wanted and the payment amount we wanted. Dan and Tana Williams More
This was my 5th vehicle from 5 star Ford saleman is great always and knows what I like and plays no games finance sept. Also great always and knows what I like and plays no games finance sept. Also great More