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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

April 02, 2023

Dylan Patrick was great to work with. All the staff were friendly and helpful. I love my new Suburu Forester! More

by txlady357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Patrick
Apr 02, 2023 -

Five Star Subaru of Grapevine responded

Txlady357, Congratulations on the purchase of your new Forester! Dylan and I welcome your questions at 817-438-1700. We look forward to seeing you at Five Star Subaru again. Thank you, Doug Laymon, Sales Manager

April 01, 2023

Great experience! Very friendly and knowledgeable staff. I will definitely spread the word with my friends and coworkers. More

by Vic8425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Five Star Subaru of Grapevine responded

Vic8425, We are so excited for you! Congratulations on your Five Star Subaru purchase and please stay in touch at 817-438-1700. We want to help you fully enjoy your new car. Thank you for your review and business, Doug Laymon, Sales Manager

April 01, 2023

Very helpful. Very informative about the car and they’re super friendly. They help with everything they could help me on. More

by matthew.maldonado815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Five Star Subaru of Grapevine responded

Hello Matthew, We are always available to help with your automotive needs at Five Star Subaru. Let us know when you have technical or care questions at 817-438-1700. Congratulations on your new Subaru and thank you for your business, Doug Laymon, Sales Manager

March 31, 2023

I purchased a car for my Son from James ( Chief ) at Five Star Subaru of Grapevine. Chief made buying a car a great experience, he was very friendly with a great sense of humor and wasn’t pushy at all. When More

by Tj952000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Subaru of Grapevine responded

Tj952000, Thank you so much for endorsing Chief and Five Star Subaru. Any time you have technical or care questions, we want to hear from you at 817-438-1700. We look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

March 31, 2023

Great dealership. Love the car.Doug was awesome manager. So was Corbin in finance. Crosstrek is the perfect car More

by shannonRoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Subaru of Grapevine responded

Hello shannonRoo, Thank you for taking the time to review your Five Star Subaru experience. Customer satisfaction is our goal. Corbin and I want to ensure that you fully enjoy your new Crosstrek. Give either of us a call at 817-438-1700 any time. We appreciate you and your business. Sincerely, Doug Laymon, Sales Manager

March 31, 2023

We recently purchased our daughter’s Crosstrek from Five Star. We live in Austin, but made it a point to make the trek up to Five Star of Grapevine. Our Five Star rep, Darrell Cooper (on his day off) made t More

by Brian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, Brian, to you and your daughter! We are grateful to have been part of your surprise. We hope your family enjoys your new Crosstrek! Let us know if there is anything else we can do for you at 817-438-1700. Thank you, Doug Laymon, Sales Manager

March 30, 2023

Great team at 5 Star Subaru! It was a pleasure dealing with Bill and will keep asking for him in the future. Thanks to the whole team! More

by LAMS7920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, LAMS7920, on the purchase of your new Subaru! Thank you for recognizing Bill and Five Star Subaru. Customer service continues. We want to make certain you know everything about your new car, so stop by or call 817-438-1700. Enjoy your ride and please stay in touch. Take Care, Doug Laymon, Sales Manager

March 30, 2023

Michael O was the epitome of customer service excellence! He was more than our service advisor, He was our advocate . He was aware this car IS our job as an Oversize Load Pilot Car & texted us to keep us up More

by Gigididit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Gigididit! We appreciate knowing your Five Star Subaru service with Mike went well. We hope you count on us again for future care needs. Call us at 817-438-1700. Best Regards, Jake Ritter, Service Director

March 30, 2023

Very nice dealership, try’s to help you find exactly what you are looking for. Anthony was amazing, he was very patient with us and listened to our concerns. Wouldn’t have been able to get the car we wanted More

by Alford
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Semler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Subaru of Grapevine responded

Hello Alford, It is great to know your Five Star Subaru shopping visit went well. Don't hesitate to contact Anthony or me at 817-438-1700. We are here to continue guiding you with your vehicle questions. Thank you, Doug Laymon, Sales Manager

March 30, 2023

Very friendly and great service. Our 7 year old forester sparkles after car wash and oil change More

by Ccharosbu
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Five Star Subaru of Grapevine responded

Hello Ccharosbu, Thank you for taking the time to rate Johnnie and Five Star Subaru. Customer satisfaction is a huge priority and we remain available at 817-438-1700. Let us know how we can help you continue to enjoy your Subaru. Take Care, Jake Ritter, Service Director

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