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Fred Martin Superstore

Barberton, OH

4.7
2,634 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,634 reviews

February 03, 2022

Friendly people clean dealership help me with all my needs will refer all my family friends to this dealership More

by Jamtam1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

February 02, 2022

ALWAYS great service from Rob Zabel. He is efficient and he never makes me feel pressure. Our experience has been so good that we only buy vehicles from him at Fred Martin. Thank you! More

by I.STERLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 02, 2022

I can’t say enough good things about how I was treated by Mike Trissell he is a very humble and very compassionate about his job he went up and beyond to make me happy about the jeep Cherokee Mike deserves s More

by davidwimbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent in Prep bay
Feb 02, 2022 -

davidwimbs responded

I can’t say enough good things about how I was treated by Mike Trissell he is a very humble and very compassionate about his job he went up and beyond to make me happy about the jeep Cherokee Mike deserves some type of award or some type of appreciation by the dealership he took his time and very patient with me he has answered all my questions and thanks to him I will be doing future business with Fred Martin Superstore and Mike Trissell Keep up the good work

February 01, 2022

Lisa is fantastic!!!She gets deals done. She is very friendly and you will be happy when you leave More

by Craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Smith
Feb 01, 2022 -

Fred Martin Superstore responded

Thank you, Craig! We are so glad that we had the opportunity to work with you, and that Lisa and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

January 31, 2022

Jeffery made my car buying experience easy and quick, and found me what I needed right away. During hard times to buy a car, Fred Martin made it easy ❤ They know cars! More

by EMILY46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Jan 31, 2022 -

Fred Martin Superstore responded

Thank you, Emily! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 30, 2022

Very friendly and willing to help find the best deals possible no matter the situation. Service was fast and reliable More

by arotindominic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

January 30, 2022

Wish that the van was detailed better than it was seats and floor still dirty More

by eagleglory1064
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Fred Martin Superstore responded

Hi There- we understand your vehicle was not detailed to your satisfaction. We have reached out to you to schedule that it be redone here. We hope this makes your experience 5 stars!

January 30, 2022

Very great experience working with the Fred Martin team. Can't wait to buy my next car from the team! More

by mark Craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

January 29, 2022

We had a good experience with our salesman, I told him what I wanted And how I did not want to spend my entire day at the dealership. Immediately took some information and showed me exactly what I was loo More

by Laurie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T Bulgrin
Jan 30, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

January 27, 2022

Leone was a great salesman! Much better than the last one we had. He made it quick and easy. More

by MTONEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leone
Jan 27, 2022 -

Fred Martin Superstore responded

Congratulations on your new purchase! It's great to hear that Leone was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

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