Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,429 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles! Open 7 days a week!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,429 reviews
August 17, 2023
Great selection of used vehicles Tim at seemed to be fairly priced. Daylor Neal, our salesperson, was excellent. He listened to our needs and answered our questions. Very patient, professional, and f fairly priced. Daylor Neal, our salesperson, was excellent. He listened to our needs and answered our questions. Very patient, professional, and friendly. Bob in finance was great as well. Overall a great experience at Fred Martin. More
by BHANK4
Verified CustomerEmployees Worked With
Helpful August 16, 2023
We picked out a car and we’re told they would have it ready in five days. Also told we would be kept updated. No updates were given until I called and then it took hours, to be passed around to other peo ready in five days. Also told we would be kept updated. No updates were given until I called and then it took hours, to be passed around to other people. Six days later was informed that car was not ready, and we would need to find another option. Once we got through that mess we did the paperwork and was told they just needed to gas it up and put the tags on it, 15-30 minutes. 3 hours later still waiting- they completely forgot we were there, even though they told us several times 15 minutes! Then the following day I received a phone call that we needed to come back to re-sign the paperwork because they put incorrect information on the contract ( we live an hour away). Overall not a great experience, not sure I can recommend your service More
by AUDRIE1217
August 15, 2023
Friendly and very helpful staff, I would recommend to anyone and will be back when we need another vehicle anyone and will be back when we need another vehicle More
by lineman41jjv
August 15, 2023
Very organized very respectful with me and my daughter who was buying first at 15 who was buying first at 15 More
by Tom
August 14, 2023
Joe was awesome. Took some patience and finesse to get me this vehicle and I appreciate him and everyone else involved. Would recommend 10 out of 10. I had a great ex Took some patience and finesse to get me this vehicle and I appreciate him and everyone else involved. Would recommend 10 out of 10. I had a great experience More
by joshconrad83
Employees Worked With
August 14, 2023
We had a great time with Joe we love spending time with him. He helped us out sooooo much. We highly recommend Fred Martin 1000 percent. We can't wait until we come back in. Thank you again. him. He helped us out sooooo much. We highly recommend Fred Martin 1000 percent. We can't wait until we come back in. Thank you again. More
by maryellenschiedel
Employees Worked With
August 14, 2023
I wasn't sure I rated on how Joe did, I want to make sure that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. More
by maryellenschiedel
