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Fred Martin Superstore

Barberton, OH

4.7
2,643 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,643 reviews

July 07, 2022

Fred Martin has always gotten me exactly what I want at the price I want. Salesman Rob Zabel is one of the good guys, and I would highly recommend shopping at this dealership! More

by JONATHAN SCHULZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Fred Martin Superstore responded

Jonathan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Rob can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

July 06, 2022

Amazing customer service and very friendly would definitely recommend them for anyone looking for their next vehicle. They answer every question help out with out of state buying it was definitely w More

by dana61193
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick,Rizzotto
Jul 06, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this fantastic five-star review. We sincerely value your business and look forward to your next visit. Congratulations on your new purchase, Dana! Thank you - Fred Martin Superstore Team

July 06, 2022

Andrew was very friendly and helpful with turning in my old lease and setting up a new one. More

by BRENFELS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
Jul 06, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review. Thank you - Fred Martin Superstore Team

July 05, 2022

Great experience leasing from the dealership and working with Bill King. I will be doing business with them again and I would highly recommend to family & friends. More

by EKATE516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to sharing this fabulous review with Bill and our crew. Thank you for choosing Fred Martin Superstore and for helping to spread the word about us. Thank you - Fred Martin Superstore Team

July 04, 2022

Very informative and got me into my car. Chris took very good care of me. Love my new car. More

by SBRKS5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Fred Martin Superstore responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

July 04, 2022

My visit and test drive went fine. Joey was very courteous and not pushy. I was able to pick the car up when expected, and it was cleaned and detailed to my expectation. The car run More

by Ralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Phillips
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore. We apologize for not providing a 5 star experience. Congratulaions on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

July 03, 2022

Scott, Kerry and Justin were very professional and not pushy at all. I definitely will be back to purchase another vehicle from Scott. Scott has followed up with me twice since my purchase and I’m going More

by taylorjohn0506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Swarm, Scott Sanders
Jul 05, 2022 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

July 02, 2022

Very nice and very friendly place to buy a car! I got the deal I was looking for and it was a very smooth process! More

by thezeusmoose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Fred Martin Superstore responded

Thank you for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! Thank you - Fred Martin Superstore Team

July 01, 2022

I was happy with how my experience went buying a car at Fred Martin. My salesman Scott was the man! More

by JoeW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Jul 03, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Joe. We appreciate your feedback and five-star rating. We're glad to hear that Scott was able to help, and we hope to see you again! Congratulations on your new purchase, Joe. Thank you - Fred Martin Superstore Team

June 30, 2022

Worked with us and gave us a great deal on a lease. Their free oil changes is a great perk. More

by FRIEDT88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilee Sams
Jun 30, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

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