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Fred Martin Superstore - Service Center

Barberton, OH

4.4
322 Reviews
Call Service Center (330) 753-4444

322 Reviews of Fred Martin Superstore - Service Center

Sort by
April 17, 2023

I got my oil changed and tires rotated. It went well. It was the best oil change I have ever gotten in my life. More

by Rsmith57
Recommend Dealer
Yes
Employees Worked With
Mike Loucks, Taylor Black
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Apr 18, 2023 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Helpful
April 12, 2023

It was good No. I'm trying to work J j j I I jni I lydbus. Nyy it e by. More

by REDSOXRACHEL613@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 13, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for your business! We hope to see you again for your next service appointment!

Helpful
April 10, 2023

The guys were very nice and knowledgeable I was in and out More

by kimsavcic
Recommend Dealer
Yes
Employees Worked With
Idk. Just got an oil change
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Apr 11, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-stars and your kind words! We hope to see you again for your next service appointment!

Helpful
April 10, 2023

I was very happy with the process from start to finish. Mike was very thorough in explaining things to me and also with keeping me informed. This was one of the best customer service experiences I have had More

by JPOWERS918@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Mike Trissell
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Apr 11, 2023 -

Fred Martin Superstore responded

We're so happy to hear that Mike was able to provide you with a great service! Thank your for your business and for the 5-stars!

Helpful
April 10, 2023

I was happy. William was very responsive I'm happy that my vehicle was repaired in relatively short order More

by BROCKMAN.BRIAN@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
William
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Apr 11, 2023 -

Fred Martin Superstore responded

Thank you for choosing us and for taking the time to leave us a 5-star review! Your business is appreciated!

Helpful
February 12, 2023

Good experience have bought four vehicles from this store if I ever need another would buy here again More

by THEMADROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Joe my salesmen
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Feb 13, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're glad we have earned your business and we hope to see you back for your next service appointment!

Helpful
February 07, 2023

Brahndon was fantastic to work with. He helped schedule a time that worked for me and kept me updated. More

by tracykoontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brahndon
Report | Print
Feb 08, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-stars! We're glad our service team was able to get you taken care of. Thank you for your review and for your business!

Helpful
February 06, 2023

The oil change was quick and it was treated kindly and with respect. Makes it easy to get serviced. More

by Jbwarner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Helpful
February 06, 2023

My car is a lease to own , so it must be serviced there and I had no problems with Fred Martin on any and last visit ! Free coffee and popcorn , and You can walk around their show room and lots Thank very More

by Ford owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Adair, Joseph Pekar, Joe Boughton
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Feb 06, 2023 -

Ford owner responded

Check out FredMartin

Helpful
February 03, 2023

Mike and staff was super friendly and was about to get my truck in and out in a quick timely manner. More

by Bucky21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Fred Martin Superstore responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Helpful
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