Gates Toyota

my birthday present Went to the dealership to buy a new car, my birthday was coming up. Checked out the Prius and Camry hybrid . The seats in the Prius just didn't feel r Went to the dealership to buy a new car, my birthday was coming up. Checked out the Prius and Camry hybrid . The seats in the Prius just didn't feel right to me for a long trip.The Camry seat was perfect for me so I got that car. Dealing with Drew and his Manager was great they did everything needed to get my business. I verified my price with the online apps and I got a good deal. Thanks Drew and Jason. So far my new car is just humming along like a Toyota should, that's why I bought it! My only criticism is the way the finance office does the paper work, not as transparent as I would like it, but that's the way they do it. More

new tires/ alignment/ brakes I came in to have a oil change and met Stephen who was pinch hitting from the service dept. I asked about new tires and brakes. He came up with severa I came in to have a oil change and met Stephen who was pinch hitting from the service dept. I asked about new tires and brakes. He came up with several alternatives. He fully explained the advantages and I felt comfortable with my decision to proceed with the tires with an alignment and he said when I returned on Friday the brakes could be inspected as well. Once again Stephen reviewed my options with me and I decided to have the brakes worked on as well. I found Stephen to be professional and very helpful without the feeling of being pressured into a decision, Patrick Albert More

Service and purchase of new car. Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat their customers well. More

Leasing made easy Gates Toyota is a great dealership to lease from. This is my second RAV4 and the process is very convenient. The staff is knowledgeable and helpful in Gates Toyota is a great dealership to lease from. This is my second RAV4 and the process is very convenient. The staff is knowledgeable and helpful in making the decision to lease. More

Did not have to wait long Excellent service team. Very friendly employees. Waiting room nice and clean and plenty of seating. Did not have to wait very long. Appointment was ea Excellent service team. Very friendly employees. Waiting room nice and clean and plenty of seating. Did not have to wait very long. Appointment was easy to make. More

Trading Rogues Last week, I returned for a second time in 2 years to Gates Toyota to trade in our 2016 Nissan Rogue for a newer Rogue with less mileage. We put a lot Last week, I returned for a second time in 2 years to Gates Toyota to trade in our 2016 Nissan Rogue for a newer Rogue with less mileage. We put a lot of miles on our vehicles as we have children who live in northwestern Canada. After perusing their website, I contacted the dealership by email first to let them know what I was interested in on their lot. I was contacted promptly by one of their internet sales people who was very courteous and helpful. I told her that I only wanted to work with Mike McNally. The reason I requested Mike again was because of my earlier experience with him 2 years ago. He is hard working, funny, knowledgeable and he makes the whole onerous process of buying a car pain free. He works quickly, showing you what they have along with its special features, mileage, etc. and he has always given me a great deal on a trade in. He also knocked quite a significant amount off the sticker price too. He wants his customers to be satisfied. I can't say enough good things about this man. I will return to Gates and to Mike McNally every time I am ready for a newer vehicle. Not only are the sales staff wonderful, and remember, Mike McNally is my favorite, the service department folks are always courteous and friendly. The lounge area is very comfortable with free coffee and tea offered. They even have a free van service to take you shopping or wherever else you need to go while you are waiting for your car. If you want excellent, fair service from a team of trustworthy pros, I strongly urge you to try Gates Toyota. Personally, I don't plan to go anywhere else while Mike McNally is there. Special mention and thanks also to their business manager, Jason Westafer for great service. I think they all deserve a raise! More

your car wash does not work. The oil change was fine but your car wash never seems to work. I am 0 for 5 trying to go through the xxxx thing. The oil change was fine but your car wash never seems to work. I am 0 for 5 trying to go through the xxxx thing. More

It was great dealing with Drew and I LOVE my car! Very pleased with my purchase from Drew. I felt like my satisfaction was his priority and left very satisfied! If I could rate 10 stars, I would! Very pleased with my purchase from Drew. I felt like my satisfaction was his priority and left very satisfied! If I could rate 10 stars, I would! More