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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
2,982 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 2,982 reviews

May 03, 2024

Very polite and knowledgeable staff! Any service my vehicle needs is scheduled accordingly and the staff makes the process very easy for me! More

by lorianne.mae.lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Lorianne, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

May 02, 2024

I will not be back and I've told 10 plus of my closest friends why...suggesting $3500 work on a vehicle that really isn't warranted and there are other ways to solve is really bad business..... More

by Hrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sean Tompkins Service Manager 608-754-5511

May 02, 2024

It took a little to get it fixed but we got it done. Jeff was very informative and was easy to work with. More

by TODDPAXSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Todd, Thank you for your business and this review. We're happy to hear Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

May 02, 2024

Very positive experience purchasing our new Mazda. Staff were professional, low pressure, and reasonable with price negotiations. More

by Mazda_owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ted Harris General Sales Manager 608-754-5511

May 02, 2024

Great fast service. Everyone was very helpful. Would definitely recommend this dealership to anyone in the Janesville area. More

by Jesse.cook6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Jesse, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 02, 2024

We had to bring the car in for a recall. While we were there we had the oil changed. They did everything in a timely manner. Everyone was pleasant and accommodating. More

by JANHAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Jan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 01, 2024

Great sales manager Mike Islami to work with. The product you sell is high quality and the Boucher dealer is good to work with. More

by rcnl1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

April 29, 2024

Jeff was great. Very attentive to my needs and the maintenance requirements of my vehicle. It was nice to see him help Dakota, his coworker, with maintenance recomme More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

April 29, 2024

Guys did great on my oil change and already had me set for recall issues at this visit as well. They did right by me in fixing issues. More

by CASEYMARIE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 29, 2024

The Ford dealership did a good job of fixing my truck. The truck runs but the news about my trucks history left me with a worried feeling. More

by rdquiroga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511