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Handy Toyota

St. Albans, VT

4.7
4,222 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,222 reviews

December 27, 2023

From start to finish, purchasing my Tacoma was easy and stress free. The customer service was excellent in all areas. More

by henryjdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

December 26, 2023

I usually get good clean service at Handy Toyota. This time around, my floor mat and door sill were greasy. Really greasy. Worse than that, my door panel had scuffs on it, a few of which are there f More

by Huckwheat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Thank you for writing about your recent service experience. We do have a quality control process, however, it doesn't appear that we did a good job in your visit. I will relay this information to the team and make sure that we are doing a better job making sure vehicles are clean when they leave!

December 26, 2023

Everyone was very accommodating and very good to work with. Jesse was very thorough and was able to answer all my questions. A++ More

by dickj45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Handy Toyota responded

Thank you for leaving us a review! We are happy to hear that!

December 26, 2023

Great service and pricing was actually reasonable for new tires Only complaint is that my steering wheel was dirty after the service and it got all over my hands. More

by nlbracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Thank you for taking the time to write about your recent experience with our service department. I will make sure to bring up the error in the quality check at the end with the team and manager. Happy Holidays!

December 26, 2023

Ali Was the best part of my visit! he is very understanding to what are needs are . he explained everything on my new car to the T ! More

by barbruces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Congratulations on your new vehicle! Thank you for taking the time to write about your recent sales experience. Ali is a great salesman, we are fortunate for the team we have!

December 26, 2023

Friendly, professional service tech. Timely service. Competitive pricing and quality work. Clean, user friendly customer waiting area. More

by akerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Thank you for trusting us with servicing your vehicle and for taking the time to leave us a positive review. Happy Holidays!

December 25, 2023

Very disappointed. Left my car for few hours to replace brakes, change oil and inspection. I ask if I can rent a car, I got a voucher for rent but no body asked me what More

by mikkidam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
Dec 27, 2023 -

Handy Toyota responded

We are sorry to hear about your experience at our dealership. The $200 hold was for incidentals, much like you would see if you rented a hotel room. That money was a hold and company policy to charge, but is refunded at the end of the rental. Every customer who uses our rental services are subject to the same policy. We appreciate your business and were glad we were able to set you up with a complimentary rental.

December 24, 2023

very pleasant quality eork in a timely manner thank you and have a wonderful holiday! More

by mycar
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

The Handy service was quick and definitely up to par! I was very satisfied with every aspect of work done on my vehicle! Highly recommend! More

by Camshaft1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Thank you for taking the time to leave us a review about your recent service experience. We are happy you had a good experience, and hope to continue being able to service your vehicle in the future!

December 22, 2023

Fantastic service quick and efficient, this guy should run for mayor, will emmons was great! Dealership was great! More

by Haroldjunger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Tourville, William Emmons
Dec 22, 2023 -

Handy Toyota responded

We really appreciate your review! Thank you for taking the time to leave us one!

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