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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,416 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,416 reviews

November 05, 2026

The staff were all friendly and very helpful. They were attentive throughout the process. I left extremely happy with my purchase More

by LEIZEEB
Recommend Dealer
Yes
Employees Worked With
William Doepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Doepp
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November 03, 2026

The dealership was great. Kyle was super helpful and the main reason I will be coming back. More

by SARAHSHIELDS2588
Recommend Dealer
Yes
Employees Worked With
Kyle Haas
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Nov 03, 2026 -

Hawk Ford of St. Charles responded

We're happy our team's support during service on your Ford Edge gave you a reason to return. Thank you for the five stars!

November 02, 2026

The technician worked on my car earlier than expected and my service advisor kept me updated with issue and cost, plus dealership quickly provided me with a ride home while repairs were underway. More

by DHMCCAUGHEY
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
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Nov 03, 2026 -

Hawk Ford of St. Charles responded

Our team was happy to arrange a ride home while your Ford Expedition was being repaired. We're glad the work began sooner than you expected and your service advisor kept you informed throughout the process.

November 02, 2026

It was very good all around. Jeff Reckards was excellence They were prompt to respond. Answered questions honestly and throughly. No issues whatsoever More

by SPENCER.ANGSTEN
Recommend Dealer
Yes
Employees Worked With
William Doepp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Doepp
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Nov 02, 2026 -

Hawk Ford of St. Charles responded

We’re glad your new Ford Expedition purchase went without a hitch. Hearing that our team was quick to respond and answered your questions candidly and thoroughly means a lot to us.

November 01, 2026

Had to bring the expedition back twice. Was not offered any discount for poor work . More

by TCRIVOLIO
Recommend Dealer
No
Employees Worked With
Jerry
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November 01, 2026

Bill Wackerlin, the salesman we worked with was great. He was very accommodating, no pressure. More

by JWE53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Doepp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shuman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2026 -

Hawk Ford of St. Charles responded

Thank you for choosing Hawk Ford of xx. Charles . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2026

Stopped in for an oil change. Yaneli wrote me up and said it would be about 40 minutes. She called me in about 40 minutes to tell me it was done. How’s that for service. Hawk Fo More

by PMORRIS692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yaneli Nunez
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Nov 01, 2026 -

Hawk Ford of St. Charles responded

We're glad the oil change on your Ford Edge was finished right when expected. Your praise for our team means a lot to us, and we're pleased you appreciate the genuine Ford parts and oil used during your service.

October 31, 2026

Oil change completed in a timely manner. Pickup and drop off by pleasant employees appreciate that this service is offered More

by larryabenoit
Recommend Dealer
Yes
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Oct 31, 2026 -

Hawk Ford of St. Charles responded

We're glad the oil change on your Lincoln Mark LT was completed promptly. Hearing that you appreciated the pickup and drop off service and our team's welcoming manner means a lot to us.

October 31, 2026

Prices are way to high, front desk guy was rude. Not sure what his issue was More

by NONE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember who
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October 30, 2026

Very obliging staff, from customer service on the phones to the service men filing out the initial paperwork before service to the professional mechanics actually servicing your vehicle. More

by TRUFFLES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

Hawk Ford of St. Charles responded

From the phone call to the initial paperwork, we’re glad our staff made you feel well supported. Your kind words about the care our mechanics provided for your Ford Bronco Sport mean a lot to our team.

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