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Hawk Ford of St. Charles
St. Charles, IL
2,893 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,893 reviews
September 01, 2025
My car's problem was fixed, and I always appreciate the shuttle service, it is such a great help.. shuttle service, it is such a great help.. More
by JERYZAK
Verified CustomerEmployees Worked With
September 01, 2025
My buying experience was truly awesome! My salesperson made the entire experience loads of fun and we laughed together from start to finish. The vehicle itself - top notch. Loving it. My salesperson made the entire experience loads of fun and we laughed together from start to finish. The vehicle itself - top notch. Loving it. More
by JohnJ
Employees Worked With
August 30, 2025
You were very busy, but the young lady and young man at the desk were so helpful.. Most people are not too patient with the elderly. They were wonderful. Hats off, they both deserve a raise! the desk were so helpful.. Most people are not too patient with the elderly. They were wonderful. Hats off, they both deserve a raise! More
by MRRARE427
Employees Worked With
Can’t remember their names.
August 30, 2025
Service was fast, thorough and was well communicated from start to finish. Desk people were friendly and accommodating start to finish. Desk people were friendly and accommodating More
by JGRAHAM.ELGIN
Employees Worked With
August 30, 2025
Not a lot of pressure. Easy to deal with, and willing to work with you. Easy to deal with, and willing to work with you. More
by JJMADER061482
August 29, 2025
I found a great truck to replace my 20 year old pick up. I feel I got a fair deal on my trade in and I’m enjoying learning all the new features that are on this 2023 used vehicle with very low mileage. The I feel I got a fair deal on my trade in and I’m enjoying learning all the new features that are on this 2023 used vehicle with very low mileage. The people at Hawk auto were good to work with. More
by MARIE.JOE2081
August 29, 2025
Service was great from start to finish! Thank you again for a timely appointment and all the kind words !! Thank you again for a timely appointment and all the kind words !! More
by Dan crull
August 28, 2025
This was my first time at this service center. Fast and friendly. The technician broke a component on my vehicle and then called to let me know they would fix it. I appreciated their honesty. Fast and friendly. The technician broke a component on my vehicle and then called to let me know they would fix it. I appreciated their honesty. More
by N.STERNOWSKI
Employees Worked With
I do not know who helped me.
August 27, 2025
This dealer returned my car after service with a mismatched hubcap on one of the tires. They did not admit fault, even though their video clearly showed that I brought the car in with 4 matching hub mismatched hubcap on one of the tires. They did not admit fault, even though their video clearly showed that I brought the car in with 4 matching hubcaps. They offered to order a new one for me, but when the part came it was only the center cap. I waited about a month for the correct part, and was given a full set of hubcaps, but without any center caps. They did not offer to install the new hubcap. This cost me quite a few hours of my time trying to resolve the issue, which was never resolved to my satisfaction. More
by MSIMANIS
