Hawk Ford of St. Charles

Polite, professional and knowledgeable staff. Always quick and easy service for my vehicle. Always get my vehicle serviced at Hawk. Always quick and easy service for my vehicle. Always get my vehicle serviced at Hawk. More

All is good, from the selection of trucks and cars to the staff, Eric and Jacob are our sales and finance team. Very helpful, they explain the possibilities, get the paperwork finalized and then we are heade staff, Eric and Jacob are our sales and finance team. Very helpful, they explain the possibilities, get the paperwork finalized and then we are headed home, highly recommend, A+ More

Jerry was very nice friendly knew what he was talking about helped alot about Ford products about helped alot about Ford products More

Love the new changes. Free vehicle pickup and delivery along with accepting payment over the phone and the information board in the wall at service, showing customer, veh Free vehicle pickup and delivery along with accepting payment over the phone and the information board in the wall at service, showing customer, vehicle and status. Wonderful changes designed to accommodate the customer. New manager Josh is excellent as well. I'm sure you will see an increase in work. Thank you. Tom Johnson More

Andrew was very helpful in straightening out the earlyconfusion.ERIC FINLON was extremely knowledgeable. ERIC SAKUMOTO was very inconsiderate! earlyconfusion.ERIC FINLON was extremely knowledgeable. ERIC SAKUMOTO was very inconsiderate! More

I have been going here for service several years now. The counter people are nice and the work is fine. But this time the service person told me the total, I give them my card and then they added a fee. The counter people are nice and the work is fine. But this time the service person told me the total, I give them my card and then they added a fee. I’m tired of companies that can’t manage their business properly without tacking on a fee and without telling someone. When your prices are at the level that a majority of people need to use a credit card adding a fee is wrong. Hawk dealer group has plenty of money and shouldn’t need to get an extra couple dollars from a paying customer. Do better Hawk! More

I specifically asked for a tire rotation on all four tire and Engine oil change...Hawk ford only did the engine oil VERY DISAPPOINTING... and Engine oil change...Hawk ford only did the engine oil VERY DISAPPOINTING... More

After the cleaning of the fuel line, replacing the filters and more for the 60,000-mile maintenance job, I was really surprised at how quickly my Ford C-Max Hybrid SE was back in the 40-plus miles per filters and more for the 60,000-mile maintenance job, I was really surprised at how quickly my Ford C-Max Hybrid SE was back in the 40-plus miles per gallon range. Thank you. More

Kathy at front desk was a real pleasure to work with, she deserves a great big raise, the next time I’m in, I’m going to ask her if she got one! deserves a great big raise, the next time I’m in, I’m going to ask her if she got one! More

Gerry was very helpful and knowledgeable . He explained what was going on with the recalls. He explained what was going on with the recalls. More