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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,346 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,346 reviews

September 30, 2026

Clear comms, set expectations as the primary point of contact. He was friendly and informative. More

by ewt475@gmail.com
Recommend Dealer
Yes
Employees Worked With
Gary (Gerardo), Pete and Joshua
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Sep 30, 2026 -

Hawk Ford of St. Charles responded

Your feedback on clear communication and setting expectations during your Lincoln Navigator service reflects how our service department keeps clients informed. Hearing you found our service advisor friendly and informative means a lot to our team.

September 29, 2026

Service took longer than expected. Also, check out with cc was disturbing. Since adding a fee for cc started in early summer, customers should have been notified. More

by heather.uselding57
Recommend Dealer
Yes
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September 29, 2026

Brief encounter; good outcome- that's what I expect from a Ford dealership otherwise I would by a different brand. More

by cschlecker
Recommend Dealer
Yes
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Sep 29, 2026 -

Hawk Ford of St. Charles responded

Thank you for the five-star rating. We’re pleased the prompt service on your Ford Explorer met your expectations.

September 29, 2026

Like the service Friendly and accommodating Not much more to say, it was just a tire More

by Hoppensteadt
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 29, 2026 -

Hawk Ford of St. Charles responded

We’re glad our service felt welcoming and supportive. Thank you for trusting us with your Ford F-150 tire service.

September 29, 2026

Kathy went above and beyond communicating with the insurance company and myself. Got technicians to come out and get the job done in a timely manner. More

by Calfanselow8
Recommend Dealer
Yes
Employees Worked With
Kathy
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Sep 29, 2026 -

Hawk Ford of St. Charles responded

Knowing that our team’s coordination with your insurance company and prompt repairs met your expectations is rewarding. We’re glad we could complete the service on your Ford F-250 without delay.

September 29, 2026

My quick lane experience is always good. The rest of the dealership staff is mediocre at best. More

by Kneepads10
Recommend Dealer
No
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September 29, 2026

After experiencing some concerns about the service at Hawk Ford- Joshua the service manager went above and beyond to make it right! I will continue to have my vehicles serviced here More

by CKCOLLINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Hawk Ford of St. Charles responded

Knowing that Josh went above and beyond to make things right means a lot to our service department. We look forward to continuing to service your Ford F-150.

September 28, 2026

Always very accommodating Gets me in fast and always gets the work done fast never a bad experience More

by DONALDBROGDON
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was great
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Sep 29, 2026 -

Hawk Ford of St. Charles responded

We’re glad our service department can accommodate you promptly and finish work on your Ford F-150 quickly each time. Hearing that you’ve never had a bad experience means a lot to our service team.

September 27, 2026

From research to deciding on a car to working with somebody locating the car to actually closing the deal on the purchase and trading in my previous vehicle the process went very smooth very streamlin More

by DDLGS4
Recommend Dealer
Yes
Employees Worked With
William Doepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Doepp
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Sep 28, 2026 -

Hawk Ford of St. Charles responded

Our team enjoyed helping you research, locate your new Ford Maverick, and complete your trade-in. Knowing the entire experience felt seamless and efficient for you means a lot to us.

September 27, 2026

Absolutely wonderful. Very easy experience Rick was also amazing, found the perfect truck, quick deal no hassle More

by KWOUK79
Recommend Dealer
Yes
Employees Worked With
William Doepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Doepp
Print
Sep 27, 2026 -

Hawk Ford of St. Charles responded

Your new Ford F-150 is in great hands. We’re thrilled to know the process felt seamless and that our sales associate guided you to the perfect truck. Hearing that the deal was quick and hassle-free means a lot to our team.

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