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Hawk Ford of St. Charles
St. Charles, IL
3,208 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,208 reviews
June 16, 2026
Only good things to say about the Hawk Service Center. Oil changes are a breeze with the courier service. Plenty of great communication, too. Oil changes are a breeze with the courier service. Plenty of great communication, too. More
by JPIPER3
Verified Customer
June 16, 2026
I can't say enough about the customer service. Excellent job! Molly thank you for following up on my issue. Excellent job! Molly thank you for following up on my issue. More
by AMCALABRESE26
June 14, 2026
The required work regarding 2 recall notices was completed correctly and in a timely fashion. completed correctly and in a timely fashion. More
by MR_STO
Employees Worked With
June 14, 2026
Kirk did a great job communicating throughout the process and followed through on everything he said he would do. He was patient with my questions, helped get the deal where it needed to be, and made the del and followed through on everything he said he would do. He was patient with my questions, helped get the deal where it needed to be, and made the delivery process smooth and straightforward. More
by Mike
June 13, 2026
Quick visit for my THIRD recall! Do better Ford!! Hawk Ford got me a 7:00am appointment, checked the car out in half the time quieted and sent me on my way. Like everyone and eve Do better Ford!! Hawk Ford got me a 7:00am appointment, checked the car out in half the time quieted and sent me on my way. Like everyone and everything about this dealership so far. More
by Jim V
Employees Worked With
Kyle, Horacio
June 10, 2026
Place was clean. People were friendly service was fast In-N-Out like it should be.👍 People were friendly service was fast In-N-Out like it should be.👍 More
by LOPEZ1051
June 10, 2026
It was clean and they were friendly and service was fast In-N-Out like it should be👍 In-N-Out like it should be👍 More
by LOPEZ1051
June 10, 2026
I’ve owned a Ford for a long time. Hawk has really stepped up the service. Valet pickup from my house, instead of waiting at the dealer all day. Great communication. Easy scheduling, w Hawk has really stepped up the service. Valet pickup from my house, instead of waiting at the dealer all day. Great communication. Easy scheduling, with follow-through. More
by UOFWI92
Employees Worked With
June 09, 2026
Service Center was great - pick up and delivery service worked out great for me as had work comittments that day worked out great for me as had work comittments that day More
by RICK.A.WEBB
Employees Worked With
June 09, 2026
My service advisor Yaneli Nunez was excellent in service and outstanding in customer communication. She listened to my brake squealing concerns and assessed the work to be performed for identifying and fixi and outstanding in customer communication. She listened to my brake squealing concerns and assessed the work to be performed for identifying and fixing the problem. She was patient and knowledgeable about brake conditions and the work needed. Thank you for her professional manner and excellent ability to manage the customer concerns. I was pleased and satisfied with the talented mechanical work accomplished. She explained the reasons for and the brake conditions needing immediate help for my frequent driving along busy Chicago expressways. Thank you, Yaneli, for your work to manage the brake work. It is resolved. I’m thankful and no longer hearing the squeak as I come to a stop. No longer a concern! Thank you! More
by Roberta
Employees Worked With
Service Advisor Yaneli Nunez
