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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,329 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,329 reviews

September 23, 2026

Colin did a great job in seeing that the repair was done on a timely basis and keeping me informed. Colin explained all the issues and options available to me. Ben did a fine job in repairing the car and in More

by JIM
Recommend Dealer
Yes
Employees Worked With
Colin Lieb and technician Ben
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Sep 23, 2026 -

Hawk Ford of St. Charles responded

We’re glad the service on your Lincoln Nautilus was completed promptly and that our team explained all your repair options clearly. Hearing that you felt informed throughout the process means a lot to our service department.

September 23, 2026

I think it was good overall I appreciate the time you took to explain to me the difference in the works vs 10k service and the extra costs for syn oil. Also the sticker being at 10k miles and not less fo More

by JONATHANFALCO
Recommend Dealer
Yes
Employees Worked With
Josh
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September 23, 2026

Kyle listened to my concerns and went above and beyond . He made sure I was satisfied and taken care of. More

by mari.resendez78
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 23, 2026 -

Hawk Ford of St. Charles responded

Knowing that you felt heard and well cared for during the service on your Lincoln MKX is rewarding. Hearing that our service team went above and beyond to ensure your satisfaction means a lot to us.

September 23, 2026

The staff was friendly and very helpful. Jerry went above and beyond to help me. More

by LOVELYLADYDIANAB
Recommend Dealer
Yes
Employees Worked With
Jerry
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Sep 23, 2026 -

Hawk Ford of St. Charles responded

Knowing you found our staff friendly and helpful means a lot to us. We’re glad we could go the extra mile during the service on your Lincoln Navigator.

September 22, 2026

I conveniently set my appointment online and the Quick Lane team had me checked in and serviced within the hour. Very fast and thorough. More

by KATIE.ROTELLA
Recommend Dealer
Yes
Employees Worked With
Oscar was my tech. He sent the video of recommendations
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Sep 22, 2026 -

Hawk Ford of St. Charles responded

Your mention of our online appointment system highlights how important convenience is to our Quick Lane service. We’re glad your Ford Bronco was checked in and serviced within the hour. Knowing the fast, thorough work met your expectations means a lot to us.

September 22, 2026

Customer service oriented with the service team to follow Na Customer service oriented with the service team that is very knowledgeable during the visit More

by TonyM
Recommend Dealer
Yes
Employees Worked With
Young gentleman early Saturday wonderful experience
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Sep 22, 2026 -

Hawk Ford of St. Charles responded

Knowing you found our service team so customer-focused and knowledgeable during your visit means a great deal to our service department. We’re glad the service on your Ford F-150 met your expectations.

September 22, 2026

Colin went above and beyond during my elderly mother's pick up and delivery tire purchase. He spent additional time with her, was patient, and did everything he could to make it a positive experience. 11 More

by info@paulsoncreativellc.com
Recommend Dealer
Yes
Employees Worked With
Colin
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Sep 22, 2026 -

Hawk Ford of St. Charles responded

Your note about the extra time and patience during pickup and delivery highlights how our service team cares for every customer. Knowing that we made your mother’s Chevrolet HHR tire purchase such a positive experience is truly rewarding. Thank you for choosing our service department.

September 22, 2026

The guys there are always great to work with. Smiles and courteous. They just make getting an oil change and recalls fun and they explain everything. More

by sandy53
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 22, 2026 -

Hawk Ford of St. Charles responded

Knowing you appreciate our team’s clear explanations and the friendly atmosphere during your Ford Bronco’s oil change and recall visits means a lot to us. We’re glad our service department could make your visits enjoyable and informative every time.

September 22, 2026

Dan performed the diaginostics as requested. 15 word minimum, done,done,done,done,done,done!!!!!!!!!!!!!!!!!! More

by JOHN@MANTRAPMACHINEPRODUCTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Kathy in truck service
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September 22, 2026

Kyle was extremely helpful with a difficult repair. He made sure I had a loaner and the repair was made as quickly as possible. More

by Chad_muir
Recommend Dealer
Yes
Employees Worked With
Kyle Haas
Print
Sep 22, 2026 -

Hawk Ford of St. Charles responded

Our service team is glad we could make that challenging repair go smoothly and provide you with a loaner. Knowing you felt well taken care of means a lot to us.

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