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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,388 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,388 reviews

October 20, 2026

I loved that they picked up my car from my workplace, kept me informed of its service, helped me make informed decisions, and returned my car to my workplace by the end of the day! More

by Lauratarro
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 20, 2026 -

Hawk Ford of St. Charles responded

Your note about our team picking up and returning your Ford Edge to your workplace by day’s end reflects our commitment to convenience. Knowing that our updates and guidance helped you make informed decisions is rewarding. Your praise and five-star rating mean a great deal to our service team.

October 19, 2026

Very efficient. Easy to work with. Always attentive. Always happy to bring our vehicles in. More

by DIEGOBOLANOS7
Recommend Dealer
Yes
Employees Worked With
Molly and Kathy
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Oct 19, 2026 -

Hawk Ford of St. Charles responded

We’re glad the service experience on your F-250 felt efficient and straightforward. Knowing you appreciate our attentive support and feel happy bringing your vehicles here means a great deal to our service team.

October 19, 2026

Took my car for an oil change great experience service writers were great to deal with very helpful and knowledgeable. will be back again for more services More

by tonylom93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
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Oct 19, 2026 -

Hawk Ford of St. Charles responded

Hearing that you found our service writers helpful and knowledgeable during your Ford Mustang’s oil change means a lot to our team. We look forward to assisting you with any future service needs.

October 19, 2026

It was great. Service was outstanding. The staff was professional and friendly. I would highly recommend Hawk Ford More

by mike@espeauctions.com
Recommend Dealer
Yes
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Oct 19, 2026 -

Hawk Ford of St. Charles responded

We’re glad the service on your Lincoln Navigator exceeded expectations. Knowing you found our staff knowledgeable and welcoming means a great deal to our service department.

October 19, 2026

Great experience Josh and Collin are awesome. Service advisors will be back again for more services. More

by tonylom93
Recommend Dealer
Yes
Employees Worked With
Josh and Collin
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Oct 19, 2026 -

Hawk Ford of St. Charles responded

Our service advisors enjoyed making your Ford Mustang service visit run smoothly. Hearing you’ll return for more services means a lot to our team.

October 19, 2026

Very direct communication, attentive and relaxing wait room. Gerardo even provided console tops we were unaware of. More

by K55tynan
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
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Oct 19, 2026 -

Hawk Ford of St. Charles responded

Your feedback on our clear communication and comfortable waiting area means a lot to our service team. We’re pleased we could provide those console tops during your Ford Explorer service and help make your visit more convenient.

October 18, 2026

Prompt, friendly, transparent Jerry was easy to work with and answered all my questions No More

by Nsprindis
Recommend Dealer
Yes
Employees Worked With
Jerry
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Oct 18, 2026 -

Hawk Ford of St. Charles responded

Thanks for the five-star rating and for sharing your experience. We’re glad the service on your Mustang felt prompt and welcoming and that our team addressed all your questions.

October 17, 2026

Always pleasant and professional. Explain to me before doing any work. I always come back to have work done when I need to. More

by JENSEN0229
Recommend Dealer
Yes
Employees Worked With
Chris Randall
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Oct 17, 2026 -

Hawk Ford of St. Charles responded

Our service department is pleased to provide clear explanations before any work, and we’re grateful for your continued trust in your Ford Edge. Your kind words and five-star rating mean a lot to us.

October 17, 2026

Best ever Best experience ever and Chris Babalis is the best, he got me a new car that I like and he explained everything on the papers step by step from A to Z. Now I will share my experience with friends More

by NARAM1989
Recommend Dealer
Yes
Employees Worked With
Chris Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Babalis
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Oct 17, 2026 -

Hawk Ford of St. Charles responded

Our team enjoyed guiding you through the purchase of your new Ford F-150. Chris takes pride in explaining each document thoroughly, and we’re happy that his step-by-step guidance made a difference. Knowing you’ll recommend us to your friends as your new dealership means a lot to our team.

October 16, 2026

Very professional. Seamless experience. Very quick diagnosis and repair. Kyle is very good at explaining the process. He was kind and provided timely updates. More

by GDNAWROCKI
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 16, 2026 -

Hawk Ford of St. Charles responded

Hearing that the service on your Ford Bronco Sport felt seamless and efficient means a lot to our team. We’re glad our technician could explain the process clearly and provide timely updates.

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