Hawk Ford of St. Charles

The entire purchase process was seamless and pleasant. Our sales rep DJ was informative and did not pressure us at all. Our sales rep DJ was informative and did not pressure us at all. More

Kirk Brown is very professional and took care of my sale in less than 1.5 hours in less than 1.5 hours More

Everything was just great and everyone was knowledgeable about the process. Absolutely fantastic couldn’t have been better. Thanks Kelly about the process. Absolutely fantastic couldn’t have been better. Thanks Kelly More

Fast good service. Kept updated on progress of oil change. Took care of all replacements and the video was clear and easy to understand. Kept updated on progress of oil change. Took care of all replacements and the video was clear and easy to understand. More

Their pick up service was great and had the vehicle back within of hours of fixing the recall. within of hours of fixing the recall. More

Negotiation of price and trade-in value was cordial and fair. I found the whole process to be very professional but friendly. Chris B. even helped me secure something I had left in the old car! He went abo fair. I found the whole process to be very professional but friendly. Chris B. even helped me secure something I had left in the old car! He went above and beyond! More

Everything went smoothly and on time ! We are always satisfied with that place . Good job We are always satisfied with that place . Good job More

Love the pick-up and drop off service. I perfectly fits into my busy day I perfectly fits into my busy day More

DJ found my new truck so my birthday trip was a huge success. He originally sold me my 2025 Ford F-350 Lariat—and it was an awesome truck. I received compliments on it everywhere I went. Unfortunatel success. He originally sold me my 2025 Ford F-350 Lariat—and it was an awesome truck. I received compliments on it everywhere I went. Unfortunately, with under 30,000 miles, the turbocharger went out, and I was told it could take at least three weeks to fix. The timing couldn’t have been worse. I had a trip planned the following Thursday for my 70th birthday with my truck and trailer, with about $1,200 already paid in campground reservations. That’s when DJ really stepped up. Once we realized a turbocharger wasn’t available anywhere, he went to work finding a solution. He even drove to Wisconsin to pick up a 2026 F-350 King Ranch and brought it back to St. Charles so I wouldn’t miss my trip. That’s going above and beyond—that’s someone who truly cares about his customers. DJ didn’t just sell me a great truck—he stood behind me when it mattered most and made sure my trip still happened. If you’re working with DJ, you’re in the right hands. More

Kathy in the service department was excellent to work with. She kept me informed every step of the way and was always upfront about what was going on. Even though a replacement turbocharger wasn’t availa with. She kept me informed every step of the way and was always upfront about what was going on. Even though a replacement turbocharger wasn’t available, she truly did everything she could to try and locate one so I wouldn’t have to replace my truck. Unfortunately, there just wasn’t a turbo available anywhere, and I ultimately ended up purchasing another F-350 from DJ, who has helped me with several vehicles over the years. I also want to point out that Kathy and the commercial side of the service department deserve more recognition. They do a fantastic job, and it’s surprising they’re not highlighted more—they are a valuable part of the team and should absolutely be acknowledged. More