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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,374 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,374 reviews

October 14, 2026

Nick and Chris were beyond helpful and professional on every level. They made the experience so easy and pleasant and we could not be happier! We would highly recommend them both to our family and friends More

by BROOKHASA
Recommend Dealer
Yes
Employees Worked With
Nicholas
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October 14, 2026

The dealership service counter personnel were helpful, knowledgeable, attentive to my vehicles needs. Technician was helpful, courteous and seemed knowledgeable of the needs my vehicle had and how to fix More

by NEEDEMAIL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry S. Do not remember who the tech was.
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Oct 14, 2026 -

Hawk Ford of St. Charles responded

Your remarks about our service counter team’s attentiveness and our technicians’ expertise in caring for your Ford Bronco reflect the high standards we set for every service visit. Knowing that you felt supported and informed throughout the process means a lot to our service department. Thank you for the five-star rating.

October 14, 2026

Jerry took care of multiple recalls for my 2017 Navigator, plus oil and transmission fluid changes. Very responsive and open about a few outstanding issues with my older vehicle. More

by aanderson9191
Recommend Dealer
Yes
Employees Worked With
Jerry
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Oct 14, 2026 -

Hawk Ford of St. Charles responded

Transparent communication is at the heart of how our service department operates. We’re pleased we could handle your 2017 Lincoln Navigator’s recalls, oil and transmission fluid changes, and keep you informed about any outstanding issues. Thank you for recognizing our responsiveness and openness.

October 13, 2026

Had an appointment at 7am, was quickly checked in and waited in quick lane sitting area and car was immediately serviced and was out the door within the hour More

by pbcul8r
Recommend Dealer
Yes
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Oct 14, 2026 -

Hawk Ford of St. Charles responded

Knowing the quick check-in and speedy service had you back on the road within an hour means a lot to our service team. Thank you for choosing our quick lane service for your Bronco Sport and for the five-star rating.

October 13, 2026

I love your service,I think you guys are the best team ,that’s why I always bring my cars! More

by edrimonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Hawk Ford of St. Charles responded

Hearing that you think we’re the best team and always bring your cars means a lot to our service department. We’re grateful for your loyalty and happy to keep your Ford Explorer in top condition.

October 13, 2026

Nice people, great work Like how the work is done and staff is friendly Great More

by Chrisr.wegner
Recommend Dealer
Yes
Employees Worked With
Yaneli
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Oct 13, 2026 -

Hawk Ford of St. Charles responded

We’re glad you found our team friendly and the service on your Ford Escape thorough. Hearing such positive feedback means a lot to our service department.

October 12, 2026

I’ve trusted Hawk for years because their quality and service are consistently outstanding. On the few occasions when I had to use other providers due to being too far away, the difference in quality was More

by ddeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2026 -

Hawk Ford of St. Charles responded

After years of relying on us, hearing that our quality and efficiency keep your operations running smoothly means a great deal to our team. Our service department is pleased we could get your Ford F-350 in and out quickly and deliver the consistent results you expect.

October 11, 2026

Excellent customer service! !! I was given a detailed explanation of all the fixes that were made, as well as if I had any questions, or follow-ups to please let them know. Then More

by JMARGOLIN
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 11, 2026 -

Hawk Ford of St. Charles responded

Your appreciation for the detailed explanation of each repair and our follow-up two days later highlights the importance of clear communication in our service process. Knowing that these efforts reassured you is very rewarding. Please reach out anytime with questions about the service on your Ford Explorer.

October 10, 2026

Considerate of my time, willing to work with me, and a pleasure to deal with. More

by nelsonkj
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 10, 2026 -

Hawk Ford of St. Charles responded

Your mention of our team’s respect for your time and willingness to collaborate during the service on your Mustang really resonates. Hearing it was a pleasure to deal with us means a lot to our service department.

October 10, 2026

Very accommodating. Understood what I was looking for and presented me with options. They were knowledgeable about the vehicles. More

by IMCILVEEN
Recommend Dealer
Yes
Employees Worked With
Jeff and Nick
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Oct 10, 2026 -

Hawk Ford of St. Charles responded

Your note about our team understanding your needs and presenting knowledgeable options for your Ford F-150 is very encouraging. Thank you for the five-star rating.

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