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Heiser Toyota
Milwaukee, WI
7,501 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,501 reviews
April 14, 2024
Friendly, fast, knowledgeable, comfortable, easy to drive up, accessible, waiting area, refreshments, explaining issues, good people up, accessible, waiting area, refreshments, explaining issues, good people More
by Janet McGrorty
Verified Customer
April 14, 2024
Contact Thomas Lowther in Heiser's Service department. He will give you exceptional service working with their very skilled Service Technicians to keep your car in great working condition. He will give you exceptional service working with their very skilled Service Technicians to keep your car in great working condition. More
by REGULRGUY2001
Employees Worked With
April 14, 2024
Excellent employee, very dedicated, and very patient in clarifying all doubts and questions. we are very happy for your service clarifying all doubts and questions. we are very happy for your service More
by viviana15tc
April 13, 2024
The service team at Heiser are very professional and shared a program to save me $30+ on my oil changes over the next couple of years. I would recommend this dealership for all your vehicle needs. shared a program to save me $30+ on my oil changes over the next couple of years. I would recommend this dealership for all your vehicle needs. More
by glenn.stickney
Employees Worked With
Other Employees :
Matt Foti
April 13, 2024
Transaction has gone smoothly thus far. Never went into dealership, all done via text, phone & very nice delivery person. Never went into dealership, all done via text, phone & very nice delivery person. More
by folkracecars
April 13, 2024
They were very y easy to schedule and work with. They got the work done very quickly! They got the work done very quickly! More
by neal8387
Employees Worked With
April 12, 2024
The dealership has always given good service. Recently, Matt was very helpful, explained everything, and the tire was fixed. Could not have been better! Recently, Matt was very helpful, explained everything, and the tire was fixed. Could not have been better! More
by HERREWIG
Employees Worked With
Matt Foti
April 12, 2024
Tommy is the best employee you have there! I worked with him every time I come to the dealership!!! He’s nice, friendly and knowledgeable!! I worked with him every time I come to the dealership!!! He’s nice, friendly and knowledgeable!! More
by Tytiana
Employees Worked With
April 12, 2024
They quoted me a price for a new key and the programming of the key but when I arrived the key and the programming were both 15% more than the quote. They told me it would take 45 minutes, which I thought of the key but when I arrived the key and the programming were both 15% more than the quote. They told me it would take 45 minutes, which I thought was crazy to get a new key but accepted it. However, I was there for an hour and 50 minutes. In my opinion, that is completely unacceptable. The person behind the desk was very friendly and nice, but this is the second time I felt ripped off financially by them. When I bought the car from Heiser Toyota, the finance guy gave me prices for oil changes and tire, rotations, and other services but when I went back and asked the service department, the prices were different. I feel like the finance guy sold me swamp land in Florida and left me with a horrible taste in my mouth for buying my first ever brand new car. I would not recommend Heiser Toyota to anyone. More
by imapapaof41
April 11, 2024
My experience was awesome and will always work Heiser Toyota. I was satisfied with the level of expertise in the dealership Toyota. I was satisfied with the level of expertise in the dealership More
by njoku174
