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Helms Bros., Inc.

Bayside, NY

4.7
2,258 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,258 reviews

September 16, 2021

Everything was phenomenal especially our sales man Mr Jeffery Stampler he went through everything with me and was outstanding and very professional. More

by NADA Jad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros!

September 16, 2021

My sales representative, Jason Chen, has been a disaster to work with. He has ignored me on multiple occasions when I have questions regarding my purchase. i would not recommend this dealership! More

by SUNDAI17
Customer Service
Recommend Dealer
No
Employees Worked With
Jason Chen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

September 16, 2021

Going to Helms Bros was a very pleasant experience. The atmosphere is professional and clean. I was extremely pleased with Jason Chen, whom provided excellent customer service and knowledge. More

by jerrylin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros!

September 11, 2021

Overall experience was below expectations.Initial Overall experience was below expectations. Initial interaction was good but when I returned to close the deal transaction it took a long time. Not p More

by GADANDOLOS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Li
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

September 10, 2021

Professional service by my sales advisor mike Altamura and his supporting staffs. Spent 1hr only to get car purchase done. Drove away with joy for weekend. More

by EVANLOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 10, 2021

Michael Altamura went out of his way to work with me and make the process seamless. We’ve worked with Michael in the past and will continue to work with Michael in the future. More

by GCDEISLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros!

September 08, 2021

Great Dealer. Been going here for over 20 years. Always trying to make their customers happy. I highly recommend. Debbie Chung is the person to go to. More

by LEE36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate the 20 plus years of loyalty and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 08, 2021

Mikey and the sales team at Helms are the BEST. They got a car when all other dealers failed. Delivered on time in perfect condition. Spent 30 minutes teaching me all the electronics..Best car experience in More

by drbland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

Sep 08, 2021 -

drbland responded

My pleasure

September 06, 2021

Debbie Chung is very friendly and professional. This is my 3rd time leasing car with her and she always gives me the right car and plan. Thank you Debbie always. ^^ More

by Bellevisage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz when its time for your fourth lease!

September 04, 2021

Leonard at Helms Bros was very helpful and friendly. He explained everything to us very thoroughly and helped me set up my new baby ride! He has been in contact with me for every single detail and I can te More

by IRIS.3.CASTRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leonard Mihailov
Sep 08, 2021 -

Helms Bros., Inc. responded

Iris - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

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