Helms Bros., Inc.

Mikey was amazing!5-Star service. From the moment I was Mikey was amazing! 5-Star service. From the moment I was greeted at the door, I immediately felt Mikey's warmth and professionalism. Will recommend Mikey was amazing! 5-Star service. From the moment I was greeted at the door, I immediately felt Mikey's warmth and professionalism. Will recommend to all my friends! More

I had a good experience from start to finish. Jason was so helpful to get us the perfect car. I will recommend my friends to visit. so helpful to get us the perfect car. I will recommend my friends to visit. More

We visited 2 other Mercedes dealers before we went to Bayside . It was a ast minute decision to drive to Helms . I was SO frustrated with my experience and ready to go home. Although we looked around. Bayside . It was a ast minute decision to drive to Helms . I was SO frustrated with my experience and ready to go home. Although we looked around..the sales people never presented the option to BUILD a car. Thankfully We met Kathleen at Helms.. She gave us the option/control to pick the car we wanted in our price range. She's great. Highly recommended her to friends and family in mind to buy a Benz. More

Really a great experience working with Mr. David Kim. He was patient and friendly. Mr. David was trying to make happy and very informative. Thanks was patient and friendly. Mr. David was trying to make happy and very informative. Thanks More

Mikey and his assistant were great! Everything went smooth! Everyone was overly accommodating. I love my new car. It was a great Mercedes experience thanks to Mikey and his assistant. smooth! Everyone was overly accommodating. I love my new car. It was a great Mercedes experience thanks to Mikey and his assistant. More

Mr Stampler was thorough and provided a very friendly atmosphere. He made sure I was comfortable in my leashing agreement. Thanks very much it was a job well done atmosphere. He made sure I was comfortable in my leashing agreement. Thanks very much it was a job well done More

Really a great experience working with Mr. Michael Nekave and Helms . Professionalism, intelligence and courtesy at its highest level. A pleasure doing business. Thank You and Helms . Professionalism, intelligence and courtesy at its highest level. A pleasure doing business. Thank You More

Andrea Kass is absolutely terrific! Dealership is wonderful! Great experience and look forward to next time... 5 stars! General manager is also terrific! Thank you wonderful! Great experience and look forward to next time... 5 stars! General manager is also terrific! Thank you More

Michael and his assistant was extremely helpful and knowledgeable! They were patient and friendly. Great customer service overall.. it was an absolute pleasure working with the team! knowledgeable! They were patient and friendly. Great customer service overall.. it was an absolute pleasure working with the team! More

Good dealer to stay away from. I called them to tow my car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place over car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place overnight, went through a toll with an EZ pass which had no money on it, and since my license plate was picked up by the camera, I got a violation for going through a toll without paying. Neither Helms nor their corporate division will do anything about getting me a letter from the MTA that it was an error and that I was not responsible. They "supposedly" paid the fine but my name is still listed as a scofflaw. Helms passes the buck to corporate and corporate will do nothing. Helms is the one who ordered the tow truck, and they should be willing to fix this. Since other Mercedes places in my area will pick up and deliver your car when service is required and Helms does not, this gives me one more reason to never use Helms again. More