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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
December 21, 2020
Great people and great service. Thank you very much for get me great car. I’ll come back this dealer for next my new Mercedes get me great car. I’ll come back this dealer for next my new Mercedes More
by Hyon Kang
Verified Customer
December 21, 2020
The overall service was great and the assistant that started helping us initially was very friendly. Really enjoyed the service, and they made it quick and seamless. started helping us initially was very friendly. Really enjoyed the service, and they made it quick and seamless. More
by ANIL
Employees Worked With
December 21, 2020
I had a wonderful experience. Jason Chen was very patient and accommodating with my busy work schedule. He made this process very easy for me. and accommodating with my busy work schedule. He made this process very easy for me. More
by MSNIKA85
December 21, 2020
The service was great. I was shown the cars in the showroom. I was told the options offered for leasing and purchasing the SUV. The dealer took care of everything and I received the new car in less th showroom. I was told the options offered for leasing and purchasing the SUV. The dealer took care of everything and I received the new car in less then week. Excellent service!! More
by CLAUDETTEPITTS
December 19, 2020
Can't be more than happy with the services and professionalism that the dealer provided. Will definitely recommend the dealer to my friends and family. professionalism that the dealer provided. Will definitely recommend the dealer to my friends and family. More
by BONSANK
Employees Worked With
December 19, 2020
Mike is the best! Great experience every time! Got me the sickest convertible. I look forward to future leases with Mike and his team. The best! sickest convertible. I look forward to future leases with Mike and his team. The best! More
by MICHAEL.GUZOWSKI09
Employees Worked With
December 17, 2020
Dealer didn’t include my trade in paperwork email to know why no response so it seems like I didn’t do a trade in wish I did trade in my ML350 2003. Dealer deliver car on 31miles gave me paperwork saying 8m why no response so it seems like I didn’t do a trade in wish I did trade in my ML350 2003. Dealer deliver car on 31miles gave me paperwork saying 8miles. Very disappointed. I won’t recommend anyone to Helms Mercedes Benz. I need my Money for my trade in. Thanks More
by EJOINER_01
December 17, 2020
Fifth trade with Helms. No gifts, No rewards nothing.2004, when I purchased my first new Mercedes. I received lots of gifts. Such as two bottles of wine, with full name on them including an umbr nothing.2004, when I purchased my first new Mercedes. I received lots of gifts. Such as two bottles of wine, with full name on them including an umbrella. 2008, almost the same. Today nothing. More
by HEROLDLABISSIERE
December 17, 2020
The best dealer .. thank you for everything Jeffrey . We are happy with the new car 🚘 we gonna recommend this dealer for all my friends need a car . are happy with the new car 🚘 we gonna recommend this dealer for all my friends need a car . More
by JESSICA18_
December 16, 2020
Always a pleasure to have Mikey Mercedes find us a car. He always comes through and makes it happen. Friendly, no nonsense dealership. Always recommend them He always comes through and makes it happen. Friendly, no nonsense dealership. Always recommend them More
by DAAT000
